All posts by Guest Contributor
By: Joel Pruis When the OCC put forth the supervisory guidance on model risk governance the big focus in the industry was around the...
Card-to-card balance transfers represent a substantial profit opportunity for...
By: Maria Moynihan Mobile devices are everywhere, and landlines and computer desktops are becoming things of the past. A recent American Marketing Association post...
According to a recent 41st Parameter® study, 85 percent of consumers use online or mobile channels to conduct...
In a recent webinar, we addressed how both the growing diversity of technology used for online transactions and the many different types of access can...
Auto loan originations reached $153 billion in Q2 2014, which was a 16 percent increase over the same quarter last year. While the largest...
According to a recent Experian Data Quality study, three out of four organizations personalize their marketing messages or are in the process of doing......
Fraud is not a point-in-time problem and data breaches should not be considered isolated attacks, which break through network defenses to abscond with credentials....
Consumer debt for every major consumer lending category has decreased over the past few years, except for student...
I have heard from a few creditors that when it comes to allocating accounts to collection agencies for recoveries creating a rule based strategy...
By: Maria Moynihan As consumers, we expect service, don’t we? When service or convenience lessens or is taken away from us altogether, we struggle...
Collection agencies provide reports with respect to their performance and collection activities. Depending on which system the agencies are using and the extent it...
By: Mike Horrocks A recent industry survey was published that called out the number one reason that lenders were dissatisfied or willing to go...
Cherian Abraham, our mobile commerce and payments consultant, recently wrote about the future of mobile banking in regards to the Apple Pay news out...
Data quality continues to be a challenge for many organizations as they look to improve efficiency and customer...