All posts by Guest Contributor
Experian Decision Analytics has recorded increased demand from the marketplace for service integrations with interactive voice response (IVR), a phone technology that allows for...
Cybersecurity is back in the news, thanks in no small part to a number of government reports and developments with WikiLeaks. It’s also becoming...
By: Staci Baker There has been a lot of talk in the news about the Dodd-Frank Act lately. According to the Dodd-Frank Resource Center of...
Increased incidence of “involuntary renters” According to the Mortgage Bankers Association, one out of every 200 homes will be foreclosed. The incidence of “involuntary...
In an attempt to out-innovate competitors, today’s communications companies seem busier than ever. The number of new products, services, devices and bundles continues to...
In the communications industry, effective acquisition is a multi-step process, best begun by asking (and accurately answering) simple, but critical questions: Who are our...
Cell phone use on the rise A Wikipedia list of cell phone usage by country showed that as of December 2009, the U.S. had...
By: Staci Baker According to Wikipedia, mobile banking is defined as, “a term used for performing balance checks, account transactions, payments, credit applications, etc....
By: Kari Michel Lending institutions are more challenged today than ever before when assessing credit risk to find creditworthy consumers. Since 2006, the start of...
By: Kristan Frend According to the 2011 Identity Theft Assistance Center Outlook (ITAC), new forms of small business identity theft are emerging. This shouldn’t be...
By: Kristan Frend As my colleague Margarita Lim discussed in her December 3rd article, the SSA announced that it will change how social security numbers...
By: Ken Pruett The majority of the customers I meet with use some sort of Velocity Checks to assist with their Fraud and Compliance process. However,...
By: Andrew Gulledge Bridgekeeper: “What is the air-speed velocity of an unladen swallow?” King Arthur: “What do you mean? An African or European swallow?” Here...
By: Andrew Gulledge I hate this question. There are several reasons why the concept of an “average fraud rate” is elusive at best, and...
By: Margarita Lim It’s the holiday season and a festive time of year. Colorful Christmas lights and decorations, holiday songs, all of these things...