I have already commented on “secret questions” as the root of all evil when considering tools to reduce identity theft and minimize fraud losses. ...
–by Andrew Gulledge Where does Knowledge Based Authenticationfit into my decisioning strategy? Knowledge Based Authentication can fit into various parts of your authentication process....
By: Wendy Greenawalt In my last blog on optimization we discussed how optimized strategies can improve collection strategies. In this blog, I would like...
By: Wendy Greenawalt Optimization has become a “buzz word” in the financial services marketplace, but some organizations still fail to realize all the possible business...
In my last blog, I discussed the basic concept of a maturation curve, as illustrated below: Exhibit 1 In Exhibit 1, we examine different...
–by Jeff Bernstein In the current economic environment, many lenders and issuers across the globe are struggling to manage the volume of caseloads coming...
In my last post I discussed the problem with confusing what I would call “real” Knowledge Based Authentication (KBA) with secret questions. However, I don’t...
–by Andrew Gulledge Definition and examples Knowledge Based Authentication (KBA) is when you ask a consumer questions to which only they should know the...
By: Tom Hannagan Understanding RORAC and RAROC I was hoping someone would ask about these risk management terms…and someone did. The obvious answer is...
Round 1 – Pick your corner There seems to be two viewpoints in the market today about Knowledge Based Authentication (KBA): one positive, one...
By: Kari Michel The U.S. government and mortgage lenders have developed various loan modification programs to help homeowners better manage their mortgage debt so that...
By: Kennis Wong It’s true that intent is difficult to prove. It’s also true that financial situations change. That’s why financial institutions have not,...
By: Tracy Bremmer There has been a lot of hype these days about people strategically defaulting on their mortgage loans. In other words, a...
— by Dan Buell Towards the end of 2007, the management of Bay Area Credit Service embarked on an agressive strategy to dramatically enhance...
By: Kari Michel Most lenders use a credit scoring model in their decision process for opening new accounts; however, between 35 and 50 million...