All posts by Guest Contributor
By: Kari Michel Are you using scores to make new applicant decisions? Scoring models need to be monitored regularly to ensure a sound and successful...
By: Tracy Bremmer It’s not really all about the credit score. Now don’t get me wrong, a credit score is a very important tool...
— By Kari Michel What is your credit risk score? Is it 300, 700, 900 or something in between? In order to understand what...
Back during World War I, the concept of “triage” was first introduced to the battlefield. Faced with massive casualties and limited medical resources, a...
How is your financial institution/organization working to improve your collections work stream? What are some of your keys for collections efficiency? What tools do...
In addition to behavioral models, collections and account management groups need the ability to implement collections workflow strategies in order to effectively handle and...
Optimization is a very broad and commonly used term today and the exact interpretation is typically driven by one's industry experience and exposure to...
Currently, financial institutions focus on the existing customer base and prioritize collections to recover more cash, and do it faster. There is also a...
By: Tom Hannagan As I’m preparing for traveling to the Baker Hill Solution Summit next week, I thought I would revisit the ideas of risk-based...
1. Portfolio Management – You should really focus on this topic in 2009. With many institutions already streamlining the origination process, portfolio management is...
The debate continues in the banking industry — Do we push the loan authority to the field or do we centralize it (particularly when...
The way in which you communicate with your customers really does impact the effectiveness of your collections operation. At the heart of any collections...
2007 and 2008 saw a rapid change of consumer behaviors and it is no surprise to most collections professionals that the existing collections scoring...
Due to the recent economic events, increased collections workloads are straining client infrastructures and resources. Most clients in North America operate their delinquent accounts...
Our current collections management landscape is seeing unprecedented consumer debt burdens: Total consumer debt o/s is at $14 trillion as of Jan ’09 Revolving...