All posts by Laura Burrows
This article was updated on November 9, 2023. Automation, artificial intelligence and machine learning are at the forefront of the continued digital transformation within...
Debt collectors need to find, contact and work with people to collect on unpaid accounts. That can be challenging enough. But when synthetic identity...
Consumer debt topped $17 trillion in the first quarter of 2023 — an increase of almost $3 trillion compared to 20191 — with challenging inflation levels, increases in consumer...
It’s no secret that the banking industry is essential to a thriving economy. However, the nature of the industry makes it prone to various...
Credit risk management best practices have been established and followed for years, but new technology and data sources offer lenders an opportunity to refine their credit...
Credit portfolio management has often involved navigating uncertainty, but some periods are more extreme than others. With the right data and analytics you can...
Breaking down, rethinking, and optimizing your debt collection recovery process can be complicated — but you risk falling behind if you don’t invest in...
With nearly seven billion credit card and personal loan acquisition mailers sent out last year, consumers are persistently targeted with pre-approved offers, making...
It’s easy to ignore a phone call—especially from an unknown number—or delete an email without looking past the subject line. Even physical letters get...
Trends are pointing toward 2023 being a busy year for debt collectors. The S&P/Experian Consumer Credit Default Composite Indices show defaults have steadily increased since late...
How businesses respond to economic uncertainty can determine whether they get ahead or fall behind. To better prepare for the coming months, you must...
Alternative credit scoring has become mainstream — and for good reasons. These scoring models could help nearly 50 million consumers who don’t meet the...
The collections landscape is changing due to shifting consumer behaviors, demands, regulations and an economy that’s in a constant state of flux. As the...
Today’s top lenders use traditional and alternative credit data1 – or expanded Fair Credit Reporting Act (FCRA) regulated data – including consumer permissioned data, to...
Credit reports and conventional credit scores give lenders a strong starting point for evaluating applicants and managing risk. But today’s competitive environment often requires...