Financial Services

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Do you have 20/20 vision when it comes to the readiness of your organization? How financially healthy are your customers today? They are likely...

Published: February 4, 2020 by Tischa Agnessi

It may be a new decade of disruption, but one thing remains constant – the consumer is king. As such, customer experience (and continually...

Published: January 30, 2020 by Stefani Wendel

If you’ve been on the dating scene in the last few years, you’re probably familiar with ghosting. For those of you who aren’t, I’ll...

Published: January 29, 2020 by Guest Contributor

This article was updated on September 11, 2023. According to research, only 15% of American consumers have swapped out their go-to credit card in...

Published: January 15, 2020 by Laura Burrows

The challenges facing today’s marketers seem to be mounting and they can feel more pronounced for financial institutions. From customizing messaging and offerings at...

Published: January 7, 2020 by Jesse Hoggard

Sometimes, the best offense is a good defense. That’s certainly true when it comes to detecting synthetic identities, which by their very nature become...

Published: December 5, 2019 by Guest Contributor

As the holiday shopping season kicks off, it’s prime time for fraudsters to prey on consumers who are racking up rewards points as they...

Published: December 4, 2019 by Guest Contributor

Article written by Melanie Smith, Senior Copywriter, Experian Clarity Services, Inc. It’s been almost a decade since the Great Recession in the United States...

Published: November 26, 2019 by Guest Contributor

Time – it’s the only resource we can’t get more of, which is why we tend to obsess over saving it. Despite this obsession,...

Published: November 13, 2019 by Guest Contributor

Fintech is quickly changing. The word itself is synonymous with constant innovation, agile technology structures and being on the cusp of the future of...

Published: November 7, 2019 by Brittany Peterson

Retailers are already starting to display their Christmas decorations in stores and it’s only early November. Some might think they are putting the cart...

Published: November 7, 2019 by Gregory Wright

It seems like artificial intelligence (AI) has been scaring the general public for years – think Terminator and SkyNet. It’s been a topic that’s...

Published: November 6, 2019 by Jesse Hoggard

As credit unions look to grow their loan portfolios and acquire new members, improving the member experience is critical to the process and remains...

Published: October 22, 2019 by Kelly Nguyen

To provide consumers with clear-cut protections against disturbance by debt collectors, the Consumer Financial Protection Bureau (CFPB) issued a Notice of Proposed Rulemaking (NPRM)...

Published: October 14, 2019 by Laura Burrows

Experian is excited to have been chosen as one of the first data and analytics companies that will enable access to Social Security Administration...

Published: October 4, 2019 by Chris Ryan

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