Do you have 20/20 vision when it comes to the readiness of your organization? How financially healthy are your customers today? They are likely...
It may be a new decade of disruption, but one thing remains constant – the consumer is king. As such, customer experience (and continually...
If you’ve been on the dating scene in the last few years, you’re probably familiar with ghosting. For those of you who aren’t, I’ll...
This article was updated on September 11, 2023. According to research, only 15% of American consumers have swapped out their go-to credit card in...
The challenges facing today’s marketers seem to be mounting and they can feel more pronounced for financial institutions. From customizing messaging and offerings at...
Sometimes, the best offense is a good defense. That’s certainly true when it comes to detecting synthetic identities, which by their very nature become...
As the holiday shopping season kicks off, it’s prime time for fraudsters to prey on consumers who are racking up rewards points as they...
Article written by Melanie Smith, Senior Copywriter, Experian Clarity Services, Inc. It’s been almost a decade since the Great Recession in the United States...
Time – it’s the only resource we can’t get more of, which is why we tend to obsess over saving it. Despite this obsession,...
Fintech is quickly changing. The word itself is synonymous with constant innovation, agile technology structures and being on the cusp of the future of...
Retailers are already starting to display their Christmas decorations in stores and it’s only early November. Some might think they are putting the cart...
It seems like artificial intelligence (AI) has been scaring the general public for years – think Terminator and SkyNet. It’s been a topic that’s...
As credit unions look to grow their loan portfolios and acquire new members, improving the member experience is critical to the process and remains...
To provide consumers with clear-cut protections against disturbance by debt collectors, the Consumer Financial Protection Bureau (CFPB) issued a Notice of Proposed Rulemaking (NPRM)...
Experian is excited to have been chosen as one of the first data and analytics companies that will enable access to Social Security Administration...