Financial Services
By: Ken Pruett The use of Knowledge Based Authentication (KBA) or out of wallet questions continues to grow. For many companies, this solution is...
To calculate the expected business benefits of making an improvement to your decisioning strategies, you must first identify and prioritize the key metrics you...
I’ve recently been hearing a lot about how bankcard lenders are reacting to changes in legislation, and recent statistics clearly show that lenders have...
Conducting a validation on historical data is a good way to evaluate fraud models; however, fraud best practices dictate that a proper validation uses...
In a previous blog, we shared ideas for expanding the “gain” to create a successful ROI to adopt new fraud best practices to improve. ...
A recent article in the Boston Globe talked about the lack of incentive for banks to perform wide-scale real estate loan modifications due to...
By definition, “Return on Investment” is simple: (The gain from an investment – The cost of the investment) _______________________________________________ The cost of the investment...
By: Heather Grover In my previous entry, I covered how fraud prevention affected the operational side of new DDA account opening. To give a...
By: Heather Grover In past client and industry talks, I’ve discussed the increasing importance of retail branches to the growth strategy of the bank....
The definition of account management authentication is: Keep your customers happy, but don’t lose sight of fraud risks and effective tools to combat those...
–by Andrew Gulledge Intelligent use of features Question ordering: You want some degree of randomization in the questions that are included for each session....
Account management fraud risks: I “think” I know who I’m dealing with… Risk of fraudulent account activity does not cease once an application has been...
In a recent presentation conducted by The Tower Group, “2010 Top 10 Business Drivers, Strategic Responses, and IT Initiatives in Bank Cards,” the conversation...
By: Kari Michel Lenders are looking for ways to improve their collections strategy as they continue to deal with unprecedented consumer debt, significant increases...
In my previous two blogs, I introduced the definition of strategic default and compared and contrasted the population to other types of consumers with...