Financial Services

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In today’s changing economy, banks of all sizes are growing more budget conscious, leading many to pull back on their credit marketing spend. But...

Published: June 26, 2023 by Theresa Nguyen

After being in place for more than three years, the student loan payment pause is scheduled to end 60 days after June 30, with...

Published: June 20, 2023 by Theresa Nguyen

Credit portfolio management has often involved navigating uncertainty, but some periods are more extreme than others. With the right data and analytics you can...

Published: June 15, 2023 by Laura Burrows

Banking uncertainty creates opportunity for fraud The recent regional bank collapses left anxious consumers scrambling to withdraw their funds or open new accounts at...

Published: June 13, 2023 by Guest Contributor

The fraud problem is ever-present, with 94% of businesses reporting it as a top priority, and fraudsters constantly finding new targets for theft. Preventing...

Published: May 26, 2023 by Guest Contributor

On average, the typical global consumer owns three or more connected devices.1 80% of consumers bounce between devices, while 31% who turned to digital...

Published: May 25, 2023 by Theresa Nguyen

Breaking down, rethinking, and optimizing your debt collection recovery process can be complicated — but you risk falling behind if you don’t invest in...

Published: May 24, 2023 by Laura Burrows

To reach customers in our modern, diverse communications landscape, it’s not enough to send out one-size-fits-all marketing messages. Today’s consumers value and continue to...

Published: May 19, 2023 by Theresa Nguyen

Despite economic uncertainty, new-customer acquisition remains a high priority in the banking industry, especially with increasing competition from fintech and big tech companies. For...

Published: April 24, 2023 by Theresa Nguyen

The rise of the digital channel lead to a rise in new types of fraud – like cryptocurrency and buy now, pay later scams....

Published: April 19, 2023 by Guest Contributor

 With nearly seven billion credit card and personal loan acquisition mailers sent out last year, consumers are persistently targeted with pre-approved offers, making...

Published: April 18, 2023 by Laura Burrows

BNPL is a misunderstood form of credit. In fact, many consumers are unaware that it is credit at all and view it simply as...

Published: April 13, 2023 by Kim Le

It’s easy to ignore a phone call—especially from an unknown number—or delete an email without looking past the subject line. Even physical letters get...

Published: April 12, 2023 by Laura Burrows

There’s an undeniable link between economic and fraud trends. During times of economic stress, fraudsters engage in activities specifically designed to target strained consumers...

Published: March 22, 2023 by Guest Contributor

A data-driven customer experience certainly has a nice ring, but can your organization deliver on the promise? What we’re really getting at is whether...

Published: March 16, 2023 by Theresa Nguyen

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