Research shows that investing in superior customer management easily can exceed returns of 20 percent in the first year of implementation. A return that...
By: Maria Moynihan The public sector is not unlike the private sector when it comes to data. Both require accuracy and relevancy for optimized...
By: Joel Pruis The commercial lending – traditional C&I, CRE and other – segment is one of the last areas to be “automated” or...
Contributed by: David Daukus As the economy recovers from the recession, consumers are becoming more responsible with their credit card usage; credit card debts...
I'm here in Vegas at the Mobile2020 conference and I am fascinated by my room key. This is not the usual “insert in to...
Part 2: Common myths about credit risk scores and how to educate consumers In light of what I’ve heard in the marketplace through the...
By: Kyle Aiman Let’s face it, debt collectors often get a bad rap. Sure, some of it is deserved, but the majority of the...
By: Mike Horrocks It has been over a year that in Zuccotti Park the Occupy Wall Street crowd made their voices heard. At the...
By: Teri Tassara Negative liquidity, or owing more on your home than its value, has become a much too common theme in the past...
What does the mortgage interest rate, currently at an all time low of 3.55% (for 30 yr. fixed), mean for financial institutions? According to...
By: Uzma Aziz They say, “a bird in the hand is better than two in the bush” …and the same can be said about customers...
By: Ken Pruett The great thing about being in front of customers is that you learn something from every meeting. Over the years I...
Join us Sept 12-13 in New York City for the Finovate conference to check out the best new innovations in financial and banking technology...
In this three-part series, Everything you wanted to know about credit risk scores, but were afraid to ask, I will provide a high level...
By: Mike Horrocks In 1950 Alice Stewart, a British medical professor, embarked on a study to identify what was causing so many cases of...