There’s an undeniable link between economic and fraud trends. During times of economic stress, fraudsters engage in activities specifically designed to target strained consumers...
A data-driven customer experience certainly has a nice ring, but can your organization deliver on the promise? What we’re really getting at is whether...
Recent statistics certainly illustrate why many renters are feeling anxious lately. More than 40% of renter households in the U.S. — that’s 19 million...
In a dynamic, consumer-driven market, speed and agility are essential to providing seamless customer experiences. However, many financial institutions are still relying on legacy...
With the new year comes new goals, new accomplishments and new opportunities. And while new things are often associated with growth and success, nurturing...
How businesses respond to economic uncertainty can determine whether they get ahead or fall behind. To better prepare for the coming months, you must...
Putting customers at the center of your credit marketing strategy is key to achieving higher response rates and building long-term relationships. To do this,...
Alternative credit scoring has become mainstream — and for good reasons. These scoring models could help nearly 50 million consumers who don’t meet the...
From chatbots to image generators, artificial intelligence (AI) has captured consumers’ attention and spurred joy — and sometimes a little fear. It’s not too...
With an abundance of loan options in today’s market, retaining customers can be challenging for banks and credit unions, especially small or regional institutions....
Financial institutions have gone through a whirlwind in the last few years, with the pandemic forcing many to undergo digital transformations. More recently, rising...
Conventional credit scoring systems are based on models developed over six decades. As consumer behavior evolves, it’s important to seek newer, fresher sources of...
Today’s changing economy is directly impacting consumers’ financial behaviors, with some individuals doing well and some showing signs of payment stress. And while these...
Today’s top lenders use traditional and alternative credit data1 – or expanded Fair Credit Reporting Act (FCRA) regulated data – including consumer permissioned data, to...
More than seven million Americans who are unbanked cite high account fees, insufficient funds to meet minimum balances and a lack of needed products and...