Alternative credit scoring has become mainstream. Lenders that use alternative credit scores can find opportunities to expand their lending universe without taking on additional risk...
From chatbots to image generators, artificial intelligence (AI) has captured consumers’ attention and spurred joy — and sometimes a little fear. It’s not too...
With an abundance of loan options in today’s market, retaining customers can be challenging for banks and credit unions, especially small or regional institutions....
Financial institutions have gone through a whirlwind in the last few years, with the pandemic forcing many to undergo digital transformations. More recently, rising...
Conventional credit scoring systems are based on models developed over six decades. As consumer behavior evolves, it’s important to seek newer, fresher sources of...
Today’s changing economy is directly impacting consumers’ financial behaviors, with some individuals doing well and some showing signs of payment stress. And while these...
Today’s top lenders use traditional and alternative credit data1 – or expanded Fair Credit Reporting Act (FCRA) regulated data – including consumer permissioned data, to...
More than seven million Americans who are unbanked cite high account fees, insufficient funds to meet minimum balances and a lack of needed products and...
With consumers having more credit options than ever before, it’s imperative for lenders to get their message in front of ideal customers at the...
External fraud generally results from deceptive activity intended to produce financial gain that is carried out by an individual, a group of people or...
What is elder abuse fraud? Financial abuse is reportedly the fastest-growing form of elder abuse, leaving many Americans vulnerable to theft scams, and putting...
Rapid improvements in technology and the rise in online activity are driving higher consumer expectations for fast and frictionless digital experiences. And yet, only...
From desktops and laptops to smartphones and tablets, consumers leverage multiple devices when engaging with businesses. For financial institutions, it’s important to identify and...
Even before the COVID-19 pandemic, many Americans lacked equal access to financial products and services — from tapping into affordable banking services to credit...
There’s no magic solution to undoing the decades of policies and prejudices that have kept certain communities unable to fully access our financial and...