Article written by Alex Lintner, Experian’s Group President of Consumer Information Services and Sandy Anderson, Experian’s Senior Vice President of Client and Sales Operations...
Security. Convenience. Personalization. Finding the balance between these three priorities is key to creating a safe and low-friction customer experience. We surveyed more than...
The challenges facing today’s marketers seem to be mounting and they can feel more pronounced for financial institutions. From customizing messaging and offerings at...
In today’s ever-changing and hypercompetitive environment, the customer experience has taken center-stage – highlighting new expectations in the ways businesses interact with their customers....
AI, machine learning, and Big Data – these are no longer just buzzwords. The advanced analytics techniques and analytics-based tools that are available to...
It seems like artificial intelligence (AI) has been scaring the general public for years – think Terminator and SkyNet. It’s been a topic that’s...
Retail banking leaders in a variety of industries (including risk management, credit, information technology and other departments) want to incorporate more data into their...
The future is, factually speaking, uncertain. We don’t know if we’ll find a cure for cancer, the economic outlook, if we’ll be living in...
The fact that the last recession started right as smartphones were introduced to the world gives some perspective into how technology has changed over...
Financial institutions preparing for the launch of the Financial Accounting Standard Board’s (FASB) new current expected credit loss model, or CECL, may have concerns...
What is CECL? CECL (Current Expected Credit Loss) is a new credit loss model, to be leveraged by financial institutions, that estimates the expected...
Many may think of digital transformation in the financial services industry as something like emailing a PDF of a bank statement instead of printing...
2018 was a whirlwind of a year – though it was not surprising when Google’s 2018 “most-searched” list showed Fornite GIFs ruled the internet,...
How can fintech companies ensure they’re one step ahead of fraudsters? Kathleen Peters discusses how fintechs can prepare for success in fraud prevention....
I believe it was George Bernard Shaw that once said something along the lines of, “If economists were laid end-to-end, they’d never come to...