It’s Halloween time – time for trick or treating, costume parties and monsters lurking in the background. But this year, the monsters aren’t just...
As credit unions look to grow their loan portfolios and acquire new members, improving the member experience is critical to the process and remains...
Over the years, businesses have gathered a plethora of datasets on their customers. However, there is no value in data alone. The true value...
To provide consumers with clear-cut protections against disturbance by debt collectors, the Consumer Financial Protection Bureau (CFPB) issued a Notice of Proposed Rulemaking (NPRM)...
Retail banking leaders in a variety of industries (including risk management, credit, information technology and other departments) want to incorporate more data into their...
The future is, factually speaking, uncertain. We don’t know if we’ll find a cure for cancer, the economic outlook, if we’ll be living in...
In today’s age of digital transformation, consumers have easy access to a variety of innovative financial products and services. From lending to payments to...
Experian has been named one of the 10 participants, and only credit bureau, in the initial rollout of the SSA's new eCBSV...
Today is National Fintech Day – a day that recognizes the ever-important role that fintech companies play in revolutionizing the customer experience and altering...
Earlier this year, the Consumer Financial Protection Bureau (CFPB) issued a Notice of Proposed Rulemaking (NPRM) to implement the Fair Debt Collection Practices Act...
Big Data, once thought to be overhyped consultant-speak, is now a term and business model so ubiquitous it underpins billions of dollars in revenue...
The fact that the last recession started right as smartphones were introduced to the world gives some perspective into how technology has changed over...
Have you seen the latest Telephone Consumer Protection Act (TCPA) class action lawsuit? TCPA litigations in the communications, energy and media industries are dominating...
Digital channels undoubtedly create convenient experiences for consumers. We have the luxury of applying for loans or creating investment accounts from the comfort of...
Preparation is key – whether you’re an amateur/professional sports, free-soloing up El Capitan, or business contingency planning as part of a recession readiness strategy....