Digital Technology

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It’s Halloween time – time for trick or treating, costume parties and monsters lurking in the background. But this year, the monsters aren’t just...

Published: October 23, 2019 by Kathleen Peters

As credit unions look to grow their loan portfolios and acquire new members, improving the member experience is critical to the process and remains...

Published: October 22, 2019 by Kelly Nguyen

Over the years, businesses have gathered a plethora of datasets on their customers. However, there is no value in data alone. The true value...

Published: October 15, 2019 by Kelly Nguyen

To provide consumers with clear-cut protections against disturbance by debt collectors, the Consumer Financial Protection Bureau (CFPB) issued a Notice of Proposed Rulemaking (NPRM)...

Published: October 14, 2019 by Laura Burrows

Retail banking leaders in a variety of industries (including risk management, credit, information technology and other departments) want to incorporate more data into their...

Published: September 24, 2019 by Kelly Nguyen

The future is, factually speaking, uncertain. We don’t know if we’ll find a cure for cancer, the economic outlook, if we’ll be living in...

Published: September 19, 2019 by Laura Burrows

In today’s age of digital transformation, consumers have easy access to a variety of innovative financial products and services. From lending to payments to...

Published: September 17, 2019 by Brittany Peterson

Experian has been named one of the 10 participants, and only credit bureau, in the initial rollout of the SSA's new eCBSV...

Published: September 11, 2019 by Kathleen Peters

Today is National Fintech Day – a day that recognizes the ever-important role that fintech companies play in revolutionizing the customer experience and altering...

Published: August 20, 2019 by Brittany Peterson

Earlier this year, the Consumer Financial Protection Bureau (CFPB) issued a Notice of Proposed Rulemaking (NPRM) to implement the Fair Debt Collection Practices Act...

Published: August 19, 2019 by Laura Burrows

Big Data, once thought to be overhyped consultant-speak, is now a term and business model so ubiquitous it underpins billions of dollars in revenue...

Published: August 15, 2019 by Jesse Hoggard

The fact that the last recession started right as smartphones were introduced to the world gives some perspective into how technology has changed over...

Published: August 13, 2019 by Laura Burrows

Have you seen the latest Telephone Consumer Protection Act (TCPA) class action lawsuit? TCPA litigations in the communications, energy and media industries are dominating...

Published: July 30, 2019 by Laura Burrows

Digital channels undoubtedly create convenient experiences for consumers. We have the luxury of applying for loans or creating investment accounts from the comfort of...

Published: July 29, 2019 by Guest Contributor

Preparation is key – whether you’re an amateur/professional sports, free-soloing up El Capitan, or business contingency planning as part of a recession readiness strategy....

Published: July 22, 2019 by Stefani Wendel

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