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This article was updated on August 9, 2023. Debt collections can be frustrating — for both consumers and lenders alike. Coupled with ever-changing market...

Published: August 9, 2023 by Stefani Wendel

Evolving technologies and rising consumer expectations for fast, frictionless experiences highlight an opportunity for credit unions to advance their decisioning and stand out in...

Published: July 24, 2023 by Theresa Nguyen

52 percent of banks report high levels of concern about fraud, making fraud detection in banking top-of-mind. Banking fraud prevention can seem daunting, but...

Published: July 19, 2023 by Guest Contributor

Experian’s eighth annual identity and fraud report found that consumers continue to express concerns with online security, and while businesses are concerned with fraud,...

Published: July 5, 2023 by Guest Contributor

After being in place for more than three years, the student loan payment pause is scheduled to end 60 days after June 30, with...

Published: June 20, 2023 by Theresa Nguyen

Banking uncertainty creates opportunity for fraud The recent regional bank collapses left anxious consumers scrambling to withdraw their funds or open new accounts at...

Published: June 13, 2023 by Guest Contributor

The fraud problem is ever-present, with 94% of businesses reporting it as a top priority, and fraudsters constantly finding new targets for theft. Preventing...

Published: May 26, 2023 by Guest Contributor

On average, the typical global consumer owns three or more connected devices.1 80% of consumers bounce between devices, while 31% who turned to digital...

Published: May 25, 2023 by Theresa Nguyen

The science of turning historical data into actionable insights is far from magic. And while organizations have successfully used predictive analytics for years, we’re...

Published: April 27, 2023 by Julie Lee

Despite economic uncertainty, new-customer acquisition remains a high priority in the banking industry, especially with increasing competition from fintech and big tech companies. For...

Published: April 24, 2023 by Theresa Nguyen

 With nearly seven billion credit card and personal loan acquisition mailers sent out last year, consumers are persistently targeted with pre-approved offers, making...

Published: April 18, 2023 by Laura Burrows

Machine learning (ML) is a powerful tool that can consume vast amounts of data to uncover patterns, learn from past behaviors, and predict future...

Published: March 6, 2023 by Theresa Nguyen

In a dynamic, consumer-driven market, speed and agility are essential to providing seamless customer experiences. However, many financial institutions are still relying on legacy...

Published: February 28, 2023 by Theresa Nguyen

With the new year comes new goals, new accomplishments and new opportunities. And while new things are often associated with growth and success, nurturing...

Published: February 22, 2023 by Theresa Nguyen

Believe it or not, 2023 is underway, and the new year could prove to be a challenging one for apartment operators in certain ways....

Published: February 9, 2023 by Manjit Sohal

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