Loading...

Managing fraud in a mobile world

Published: October 16, 2014 by Guest Contributor

By: Maria Moynihan

Mobile devices are everywhere, and landlines and computer desktops are becoming things of the past. A recent American Marketing Association post mentioned that there already are more than 1 billion smartphones and more than 150 million tablets worldwide. As growth in mobile devices continues, so do expectations around convenience, access to mobile-friendly sites and apps, and security.

What is your agency doing to get ahead of this trend? Allocating resources toward mobile device access and improved customer service is inevitable, and, arguably, investment and shifts in one of these areas ultimately will affect the other. As ease of information and services improves online or via mobile app, secure logons, identity theft safeguards and authentication measures must all follow suit.

Industry best practices in network security call for advancements in:

  • Authenticating users and their devices at the point of entry
  • Detecting new and emerging fraud schemes in processes
  • Developing seamless cross-checks of individuals across channels

Click here to see what leading information service providers like Experian are doing to help address fraud across devices. There is a way to confidently authenticate individuals without affecting their overall user experience. Embrace the change.

Related Posts

Mobile identity verification confirms the legitimacy of users accessing services via their mobile device.

Published: October 29, 2024 by Julie Lee

Bot attacks are plaguing financial institutions. The risks are significant, weakening both security and financial stability.

Published: October 22, 2024 by Alex Lvoff

Learn how e-commerce merchants can reduce card abandonment and increase conversions during the holiday shopping season.

Published: October 7, 2024 by Kim Le