By: Linda Haran
Next week (Feb 22-23), several Experian credit and collections experts will have the privilege of sharing their expertise with TRMA conference goers. Leading up to this year’s Conference, I thought I’d briefly introduce you to each of these speakers and provide a sneak preview of his or her presentation.
Session: Wednesday, February 23, 2011 (9:30 a.m. to 10:30 a.m.)
Topic: Economic Update: Historical linkages between credit conditions and the economy, and their impact on telecommunications.
Experian Presenter: Linda Haran, Senior Director, Business Strategy and Marketing, Experian Decision Sciences
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KM: I want to welcome Linda Haran, Senior Director, Business Strategy and Marketing at Experian. Good morning, Linda.
LH: Good morning, Kathy. It’s nice to see you.
KM: Thanks. Well, another TRMA conference is upon us.
LH: Yes, we’ve attended a few, haven’t we?
KM: Yes, we have! It’s one of my favorite conferences, though. And in terms of the quality and breadth of information, this one looks very promising for providers.
KM: Now, we know you’re presenting again this year, but before we hear about that, tell us a little bit about what you do at Experian.
LH: Sure. I’m the Senior Director of Business Strategy and Marketing for Experian Decision Sciences. I work closely with marketing and product managers, and together we focus on a couple of key areas. First, is understanding market trends and how they might affect clients’ emerging and future needs. We spend a lot of time delving into companies’ business issues and helping them see how sound analysis and good data can make them more successful. Internally, I work with our North American Decision Sciences team to formulate new product and growth strategies. It’s a big job but we have a very dynamic and dedicated team, which makes it fun.
KM: Well, you’re no stranger to financial services.
LH: No, I’ve been in the industry for more than 15 years. Nine with Experian, including time as Director of Product Management and Senior Manager of Portfolio Strategy for the Consumer Information Solutions.
KM: You definitely bring a “big picture” perspective. So what will attendees learn from you this year?
LH: In the “Economic Update,” session I (and an industry counterpart) will review the historical linkages between credit conditions and the economy—and specifically, how they relate to telecommunications.
KM: I believe you’ll also be talking about certain sectors, right?
LH: Yes. We present an analysis of the mortgage and bankcard sectors, where delinquencies have actually turned the corner and now are trending downward. We’ll also cover the state of foreclosures, changes in consumer behaviors, and the impact of all that on telecommunication services. Finally, we get into the credit outlook—changes in lending standards, delinquency trends, things like that—and share what we see coming for telecoms in the next couple of years.
KM: All that in an hour, wow!
LH: Yes! It’s definitely a full session. Because we tie together the past, present and future. Fortunately, people like the material, so we spend a lot of time afterward talking and answering questions.
KM: Should be great, Linda, looking forward to it. Thanks so much for your time.
LH: You’re welcome. See you there.
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