In a previous blog, we shared ideas for expanding the “gain” to create a successful ROI to adopt new fraud best practices  to improve. ...

Published: January 11, 2010 by Chris Ryan

By: Wendy Greenawalt Given the current volatile market conditions and rising unemployment rates, no industry is immune from delinquent accounts. However, recent reports have...

Published: January 7, 2010 by Guest Contributor

A recent article in the Boston Globe talked about the lack of incentive for banks to perform wide-scale real estate loan modifications due to...

Published: January 6, 2010 by Kelly Kent

By definition, “Return on Investment” is simple: (The gain from an investment – The cost of the investment) _______________________________________________ The cost of the investment...

Published: January 4, 2010 by Chris Ryan

By: Heather Grover In my previous entry, I covered how fraud prevention affected the operational side of new DDA account opening. To give a...

Published: January 4, 2010 by Guest Contributor

By: Heather Grover In past client and industry talks, I’ve discussed the increasing importance of retail branches to the growth strategy of the bank....

Published: December 30, 2009 by Guest Contributor

By: Amanda Roth The final level of validation for your risk-based pricing program is to validate for profitability.  Not only will this analysis build...

Published: December 28, 2009 by Guest Contributor

The definition of account management authentication is:  Keep your customers happy, but don’t lose sight of fraud risks and effective tools to combat those...

Published: December 28, 2009 by Keir Breitenfeld

–by Andrew Gulledge Intelligent use of features Question ordering: You want some degree of randomization in the questions that are included for each session....

Published: December 22, 2009 by Guest Contributor

Account management fraud risks: I “think” I know who I’m dealing with… Risk of fraudulent account activity does not cease once an application has been...

Published: December 21, 2009 by Keir Breitenfeld

By: Amanda Roth To refine your risk-based pricing another level, it is important to analyze where your tiers are set and determine if they...

Published: December 18, 2009 by Guest Contributor

By: Amanda Roth As discussed earlier, the validation of a risk based-pricing program can mean several different things. Let’s break these options down. The first...

Published: December 18, 2009 by Guest Contributor

In a recent presentation conducted by The Tower Group, “2010 Top 10 Business Drivers, Strategic Responses, and IT Initiatives in Bank Cards,” the conversation...

Published: December 18, 2009 by Kelly Kent

By: Kari Michel   Lenders are looking for ways to improve their collections strategy as they continue to deal with unprecedented consumer debt, significant increases...

Published: December 17, 2009 by Guest Contributor

By: Roger Ahern It’s been proven in practice many times that by optimizing decisions (through improved decisioning strategies, credit risk modeling, risk-based pricing, enhanced...

Published: December 14, 2009 by Roger Ahern