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Every data-driven organization needs to turn raw data into insights and, potentially, foresight. There was a time when lack of data was a hindrance,...
The fraud problem is ever-present, with 94% of businesses reporting it as a top priority, and fraudsters constantly finding new targets for theft. Preventing...
On average, the typical global consumer owns three or more connected devices.1 80% of consumers bounce between devices, while 31% who turned to digital...
Innovation and inspiration took center stage at Day 2 of Vision. Jennifer Schulz, CEO of Experian, North America opened the day with a look...
Breaking down, rethinking, and optimizing your debt collection recovery process can be complicated — but you risk falling behind if you don’t invest in...
Jennifer Schulz, CEO of Experian, North America kicked off Experian’s annual Vision conference Tuesday morning pointing to data, analytics, technology and collective curiosity as...
To reach customers in our modern, diverse communications landscape, it’s not enough to send out one-size-fits-all marketing messages. Today’s consumers value and continue to...
A funnel describes marketing and sales opportunities because it is the widest at the top and narrowest at the bottom. This is an accurate...
In previous posts, I’ve explored the potential ramifications of the end of the Public Health Emergency (PHE) and how it will impact agency plans...
The science of turning historical data into actionable insights is far from magic. And while organizations have successfully used predictive analytics for years, we’re...
Despite economic uncertainty, new-customer acquisition remains a high priority in the banking industry, especially with increasing competition from fintech and big tech companies. For...
The rise of the digital channel lead to a rise in new types of fraud – like cryptocurrency and buy now, pay later scams....
With nearly seven billion credit card and personal loan acquisition mailers sent out last year, consumers are persistently targeted with pre-approved offers, making...
BNPL is a misunderstood form of credit. In fact, many consumers are unaware that it is credit at all and view it simply as...
It’s easy to ignore a phone call—especially from an unknown number—or delete an email without looking past the subject line. Even physical letters get...