It may be a new decade of disruption, but one thing remains constant – the consumer is king. As such, customer experience (and continually...
If you’ve been on the dating scene in the last few years, you’re probably familiar with ghosting. For those of you who aren’t, I’ll...
According to Experian’s Q3 2019 State of the Automotive Finance Market report, used vehicle financing increased across all credit t...
This article was updated on September 11, 2023. According to research, only 15% of American consumers have swapped out their go-to credit card in...
Electric vehicles have 2.08 percent of total VIO share through September 30,...
The challenges facing today’s marketers seem to be mounting and they can feel more pronounced for financial institutions. From customizing messaging and offerings at...
As consumers prepare for the next decade, we look at how we’re rounding out this year. The results? The average American credit score is...
It’s December, and if you’re like most credit union leaders, your strategic plan is distributed, and the 2020 budget is approved. Before you know...
Sometimes, the best offense is a good defense. That’s certainly true when it comes to detecting synthetic identities, which by their very nature become...
With the growing need for authentication and security, fintechs must manage risk with minimal impact to customer experience. When implementing tactical approaches for fraud...
As the holiday shopping season kicks off, it’s prime time for fraudsters to prey on consumers who are racking up rewards points as they...
In today’s ever-changing and hypercompetitive environment, the customer experience has taken center-stage – highlighting new expectations in the ways businesses interact with their customers....
Article written by Melanie Smith, Senior Copywriter, Experian Clarity Services, Inc. It’s been almost a decade since the Great Recession in the United States...
Time – it’s the only resource we can’t get more of, which is why we tend to obsess over saving it. Despite this obsession,...
AI, machine learning, and Big Data – these are no longer just buzzwords. The advanced analytics techniques and analytics-based tools that are available to...
