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Machine learning, once a mysterious and unknown field, has come a long way throughout the years. Now, it’s being implemented across a variety of...

Published: January 31, 2020 by Kelly Nguyen

It may be a new decade of disruption, but one thing remains constant – the consumer is king. As such, customer experience (and continually...

Published: January 30, 2020 by Stefani Wendel

If you’ve been on the dating scene in the last few years, you’re probably familiar with ghosting. For those of you who aren’t, I’ll...

Published: January 29, 2020 by Guest Contributor

According to Experian’s Q3 2019 State of the Automotive Finance Market report, used vehicle financing increased across all credit t...

Published: January 27, 2020 by Melinda Zabritski

This article was updated on September 11, 2023. According to research, only 15% of American consumers have swapped out their go-to credit card in...

Published: January 15, 2020 by Laura Burrows

The challenges facing today’s marketers seem to be mounting and they can feel more pronounced for financial institutions. From customizing messaging and offerings at...

Published: January 7, 2020 by Jesse Hoggard

As consumers prepare for the next decade, we look at how we’re rounding out this year. The results? The average American credit score is...

Published: December 19, 2019 by Stefani Wendel

It’s December, and if you’re like most credit union leaders, your strategic plan is distributed, and the 2020 budget is approved. Before you know...

Published: December 16, 2019 by Guest Contributor

Sometimes, the best offense is a good defense. That’s certainly true when it comes to detecting synthetic identities, which by their very nature become...

Published: December 5, 2019 by Guest Contributor

With the growing need for authentication and security, fintechs must manage risk with minimal impact to customer experience. When implementing tactical approaches for fraud...

Published: December 5, 2019 by Brittany Peterson

As the holiday shopping season kicks off, it’s prime time for fraudsters to prey on consumers who are racking up rewards points as they...

Published: December 4, 2019 by Guest Contributor

In today’s ever-changing and hypercompetitive environment, the customer experience has taken center-stage – highlighting new expectations in the ways businesses interact with their customers....

Published: December 3, 2019 by Kelly Nguyen

Article written by Melanie Smith, Senior Copywriter, Experian Clarity Services, Inc. It’s been almost a decade since the Great Recession in the United States...

Published: November 26, 2019 by Guest Contributor

Time – it’s the only resource we can’t get more of, which is why we tend to obsess over saving it. Despite this obsession,...

Published: November 13, 2019 by Guest Contributor

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