There is a delicate balance in delivering a digital experience that instills confidence while providing easy and convenient account access. When it comes to...
When dealerships market a particular make or model, they may only think of targeting by geography. In a previous article, we talked about hitting...
Hispanics are not only the fastest growing minority in the United States, but according to the Hispanic Wealth Project’s (HWP) 2017 State of Hispanic...
Throughout the year, there are certain models that are incredibly popular. SUVs and crossovers fly off the shelves during the wintertime while down south,...
In my first blog post on the topic of customer segmentation, I shared with readers that segmentation is the process of dividing customers or...
Marketers are keenly aware of how important it is to “Know thy customer.” Yet customer knowledge isn’t restricted to the marketing-savvy. It’s also essential...
On May 11, 2018, financial institutions will be required to perform Customer Due Diligence routines for their legal entity customers, such as a corporation...
In the credit game, the space is deep and diverse. From super prime to prime to subprime consumers, there is much to be learned...
With 16.7 million reported victims of identity fraud in 2017 (that’s 6.64 percent of the U.S. population), it was another record year for the...
Optimizing your collections With a maximized approach to collections, you can see an uplift in performance of 5% to 30% in Key Performance Indicators...
Managing your customer accounts at the identity level is ambitious and necessary, but possible Identity-related fraud exposure and losses continue to grow. The underlying...
Identify your customers to spot fraud. It’s a simple concept, but it’s not so simple to do. In our 2018 Global Fraud and Identity...
From malware and phishing to expansive distributed denial-of-service attacks, the sophistication, scale and impact of cyberattacks have evolved significantly in recent years. Mitigate risk...
While it’s important to recognize synthetic identities when they knock on your door, it’s just as important to conduct regular portfolio checkups. Every circumstance...