Identity-related fraud exposure and losses are increasing, and the underlying schemes are becoming more complex. To make better decisions on the need for step-up authentication in this dynamic environment, you should take a layered approach to the services you need.

Even with the Fed’s gradual 2018 rate hikes, consumers are shopping. Usage of credit cards is on the rise in 2018 and only expected to grow.

Consumer credit scores A recent survey* released by the Consumer Federation of America and VantageScore Solutions, LLC, shows that potential borrowers are more likely to have obtained their credit score than nonborrowers. 70% of those intending to take out a consumer or mortgage loan in the next year received their credit score in the past year, compared with 57% of those not planning to borrow. Consumers who obtained at least one credit score in the past year were more likely to say their knowledge of scores is good or excellent compared with those who haven’t (68% versus 45%). While progress is being made, there’s still a lot of room for improvement. By educating consumers, lenders can strengthen consumer relationships and reduce loss rates. It’s a win-win for consumers and financial institutions. Credit education for your customers>

Keeping your customers happy is critical to success. And while reducing fraud is imperative, it shouldn’t detract from a positive customer experience. Here are 3 fraud detection and prevention strategies that can help you reduce fraud and protect (and retain) customers.

Believe it or not, 66% of consumers want to see some visible signs of security and barriers when accessing their accounts so they can be sure that a transaction is more secure. Other takeaways from our 2018 Global Fraud and Identity Report

Competition is fierce. Expectations are high. Navigating a new market can be profitable — if managed strategically. Consider these actionable insights when entering a new market:

While the marketplace struggles to manage the impact of fraud prevention, CIP routinely disrupts more than 10 percent of new customer acquisitions.

Trivia question: Millennials don’t purchase new vehicles. True or False?

When it comes to driving the automotive industry forward, Experian Automotive has a motto: “The right cars. The right customers. The right data to know the difference.” We deliver an integrated perspective based on the highest quality automotive information and market intelligence. Data is important to us, and we have the most robust combination of data assets under one roof. The North American Vehicle Database℠, File One℠ Credit Database, Consumer View℠ Marketing Database, Online Activity Databases, and National Fraud Database℠ all fed into Experian’s Auto HyperConnect™.   Auto HyperConnect houses two different solutions: Auto HyperTargeting™ and Auto HyperMonitoring™. There are four different components to Auto HyperTargeting, and the one we will focus on today is Expired Lease. Dealers have found success marketing to their own customers when vehicle leases come due. The challenge has been conquesting off-lease consumers who didn’t buy from them. While off-lease consumer marketing lists are available, they only provide the estimated lease end date and monthly lease payment.  When restricted to this data, it’s hard to tell if a $550 a month payment is for a Ford F150 or a BMW 3-series. And yet this is exactly the level of detail needed to successfully target off-lease marketing. Experian’s new Auto HyperTargeting- Expired Lease addresses this challenge by enabling dealers to identify and engage off-lease audiences through a highly targeted approach that has never been possible! Now, finding customers is much easier and cost-effective. You can use the best mix of selection criteria to maximize your off-lease conquesting strategy. Some of the ways you can identify your audience are: Lease Maturity Date Vehicle Make Vehicle Model Zip Code Model Performance Tier Distance from Dealer Ship Vehicle Status (New or Used) Signing up for Auto HyperTargeting- Expired Lease comes with five perks. The first is a monthly file. This includes name and address, lease maturity date, make/model, monthly payment bands, and phone and email address when available. The second is the ability to make sign up for a subscription monthly payments. Third is marketing flexibility with direct mail, email, and phone. Four there is no firm offer of credit required for this. Finally, a quarterly sales report. ARA reports provide sales metrics industry wide for your targets. Other competitive features also available in Auto HyperTargeting- Expired Lease is the customers full contact information with name, address, email address and phone number. And for online and offline channels, you can select a specific audience that is customizable. Auto HyperTargeting has some amazing features to successfully conquest customers, and Expired Lease is one of the four ways to do this. Stay tuned for Auto HyperTargeting- Vehicle Owners coming up next!

Experian recently interviewed Philip Bohi, Vice President for Compliance Education of AFSA, to learn more about his perspective on alternative data.

Results two and three are now available for the 2018 Experian Automotive Attribution Study. Learn how to use data and and attribution to gain more sales.

When developing a risk model, validation is an essential step in evaluating and verifying a model’s predictive performance. There are two types of data samples that can be used to validate a model.

A summary of common resampling techniques that can be used to create a robust model development and validation sample.

Digital credit offers and regulations. There’s no question today’s consumers have high expectations. As financial services companies wrestle with the laws and consumer demands, here are a few points to consider: