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A comprehensive customer-experience strategy can give companies the competitive edge needed in a market where price, products and service can no longer be considered...
According to the latest research by Experian Marketing Services, nearly a third of all Americans use at least one type of smart or Internet-connected...
According to a recent Experian credit-trend analysis, bankcard originations for all of 2014 totaled $318.7 billion, a 20 percent increase over 2013 originations of...
The experience of being a victim of data breaches has created a shift in consumer behavior and attitude over the past year. A recent...
While marketers typically spend vast amounts of money to increase customer acquisitions, fraud prevention can undercut those efforts. According to a recent 41st Parameter®...
The evolution of identity verification Knowing who you are doing business with isn’t just a sound business practice to protect your bottom line. In...
According to research from VantageScore® LLC, 30 to 35 million people are not scored by the most popular credit-scoring models. When measured by more...
The news of the latest breach last week reported that tens of millions of customer and employee records were stolen by a sophisticated hacker...
By: Scott Rhode This is the second of a three-part blog series focused on the residential solar market looking at; 1) the history of...
Did you know that privacy policies do not guarantee that your information will be kept private? Most companies use privacy policies to inform customers...
Customer experience strategies for success Sometimes it’s easier to describe something as the opposite of something else. Being “anti-” something can communicate something meaningful....
This is the third post in a three-part series. Experian® is not a doctor. We don’t even play one on TV. However, because of...
By: Scott Rhode This is the first of a three-part blog series focused on the residential solar market looking at; 1) the history of...
By: Mike Horrocks Managing your portfolio can be a long and arduous process that ties up your internal resources but without it, there’s an...
The availability and opportunities for customers to conduct business through mobile devices continues to multiply, challenging organizations to protect customers without impacting their experience....