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Consumer debt for every major consumer lending category has decreased over the past few years, except for student...
I have heard from a few creditors that when it comes to allocating accounts to collection agencies for recoveries creating a rule based strategy...
HELOC originations grew 27 percent year over year in Q2...
By: Maria Moynihan As consumers, we expect service, don’t we? When service or convenience lessens or is taken away from us altogether, we struggle...
Collection agencies provide reports with respect to their performance and collection activities. Depending on which system the agencies are using and the extent it...
By: Mike Horrocks A recent industry survey was published that called out the number one reason that lenders were dissatisfied or willing to go...
Cherian Abraham, our mobile commerce and payments consultant, recently wrote about the future of mobile banking in regards to the Apple Pay news out...
Data quality continues to be a challenge for many organizations as they look to improve efficiency and customer...
By: Maria Moynihan At a time when people are accessing information when, where and how they want to, why aren’t voter rolls more up...
One of the challenges that we hear from many of our clients is managing multiple collection agencies in order to recover bad debts. Collection...
More than ever before, there may now be credence in the view that the majority of consumers’ personally identifiable information (PII), user names and...
As data breaches continue to attract publicity, consumers are expecting more from impacted organizations....
by John P. Robertson, Senior Business Process Specialist As a Senior Business Process Specialist for the Experian Decision Analytics, John provides guidance to clients...
While bankcard originations increased 26 percent year over year to $85.3 billion in Q2 2014, delinquencies continued their downward trend, reaching 0.47 percent of...
Online crooks are getting more sophisticated by the second. Nowadays, fraudsters have the ability to conduct “clean fraud,” obtaining legitimate identities of users from...