In an attempt to stay ahead of fraud, systems have become more complex, more expensive and even more difficult to manage, leading to more friction for customers. How extensive is this impact?
- 30% of online customers are interrupted to catch one fraudulent attempt
- One in 10 new applicants may be an imposter using breached data
- $40 billion of legitimate customer sales are declined annually
Businesses must continue their efforts to protect all parties’ interests if they are to thrive in this new world of rapid technological growth.