Experian Marketing Services, a global provider of integrated consumer insights, targeting, data quality and cross-channel marketing, gathered more than 1,000 top marketing executives from the world’s leading brands for the 2014 Client Summit. The event reinforced the importance of storytelling for marketers and how brands need to deliver exceptional and authentic customer experiences.
During the Client Summit, Experian Marketing Services unveiled several new capabilities that will help marketers drive customer acquisition, increase brand loyalty and improve marketing return on investment. The biggest highlight was the announcement of the Experian Marketing Suite, a cohesive, end-to-end marketing capability that enables brands to deliver authentic customer experiences every time, in any channel and via any device. A video of the live unveiling and demo of the Experian Marketing Suite at the Client Summit can be viewed here: http://ex.pn/V2tgas
The Experian Marketing Suite allows brands to accurately capture, link and enrich customer identities across channels while providing added intelligence to understand customer behaviors and preferences. Also included in the Marketing Suite is an Interactions Manager, which marketers can use to engage with their customers across channels an devices and then analyze and measure marketing performance.
“This year’s Client Summit tapped into the heart of good marketing and provided our clients with a balance of inspiration, education and networking,” said Ashley Johnston, senior vice president, global marketing at Experian Marketing Services. “Our star-studded lineup of keynotes and educational panels left attendees with tangible and progressive strategies for becoming even better marketers and storytellers.”
The 2014 Client Summit was held at The Cosmopolitan in Las Vegas, Nev. Sessions included a keynote address by Adam Savage, co-host of MythBusters, discussing the synchronicities of art and science and how they can make both creatives and technologists better storytellers; a storytellers panel featuring Grammy winner and hip hop icon Jermaine Dupri along with top marketing leaders from The Limited, ShoeDazzle and Red Envelope. The Summit also featured two intimate fireside chats — one with U.S. Men’s National Soccer Team goalkeeper Tim Howard and one with Michael Strahan, co-host of LIVE with Kelly and Michael and Good Morning America, analyst for Fox NFL Sunday and pro football Hall of Famer. Comedy Central, GameStop and Zappos also were among the main stage client spotlight presentations, with marketing leaders from those brands providing specific and actionable examples of how they have raised the bar on customer experience, engagement and impactful storytelling.
A highly anticipated event each summer for marketers, Experian Marketing Services’ Client Summit recently was recognized with a Stevie Award for Best Tradeshow/Conference at the American Business Awards. This year’s event continued the tradition of excellence and was praised by attendees.
“Experian Marketing Services’ Client Summit once again proved to be one of the year’s ‘don’t miss’ marketing events,” said Don Steele, senior vice president, fan engagement, multiplatform marketing at Comedy Central. “I had a great time networking with colleagues and peers and hearing from some of the world’s best storytellers. It was a fantastic time at a great venue, and I can’t wait for next year.”
More information on the Experian Marketing Suite can be viewed here: http://ex.pn/1shO4pY