Financial Empowerment

Back in October 2021, we announced our partnership with Code First Girls, who teach women to code for free and develops female talent in tech. We have shared their journey where four female students worked as paid interns with Experian while studying for their Code First Girls’ Nanodegree for the last nine months. My colleagues in the UK will be continuing the partnership with Code First Girls this year. As part of the partnership, Experian will be sponsoring four courses in Python and Data, and our employees are volunteering to co-lead these courses. Experian will also be sponsoring 10 Code First Girls’ Nanodegrees, with the aim of hiring these 10 graduates via our Software Engineering graduate programme in the UK. The four interns who recently completed their internships with us came from diverse backgrounds and introduced fresh perspectives. They've helped to drive our financial inclusion agenda by working on our United for Financial Health programme in South Africa and Italy, amongst other innovative projects. Watch the videos where our interns talked about their internship experience: Nicole Ngina, born, raised and currently in Kenya, and a recent diploma graduate of Strathmore University where she studied Business Information Technology. Betty Abate, originally from Ethiopia but grew up in the UK. Chelsi Goliath, a Computer Science student from South Africa. Kamile Sudziute, originally from Lithuania, but studied in London, where she just graduated from King’s College London with a degree in Philosophy, Politics and Economics. We are committed to developing women in tech and I’m pleased to welcome more talented young women to start their careers in tech with us. This year’s extension of our partnership with Code First Girls enables us to create a better tomorrow for more women to kickstart their careers in tech. Stay tuned for more updates on our journey with Code First Girls by following us on Facebook, Instagram, LinkedIn and Twitter.

We often share at Experian that we want to be an organisation where people are free to be their true selves and have an equal chance to succeed, a place where everyone is celebrated for bringing their whole selves to work. When our colleagues thrive, they innovate, and contribute to the future of the business. It is in this spirit we welcome you to The Power of You: 2022 Diversity, Equity and Inclusion Report. Our second edition is really an evolution. For the first time, we are introducing our global DEI framework and our focus on people, clients and consumers, and the communities in which we live and work. We’re proud to be recognised as a Great Place to Work, as 90% of our colleagues agree Experian people are treated fairly regardless of their social and economic status, sexual orientation, race or gender. In this report, you’ll see examples of the efforts we’ve made over this last year including the work towards gender equity. Our target is for 40% of our senior leaders to be women by 2024. We have engagement programs to encourage women into STEM roles within the business, while the appointment of Malin Holmberg as CEO of our EMEA and Asia Pacific business alongside the promotion of Jennifer Schulz to CEO of our North America business has increased our percentage of senior female leaders. Beyond strengthening our own processes in promoting DEI, we’re partnering with organisations such as Disability:IN, Code First Girls and the National Urban League to help underserved communities gain fair and equitable access to credit and financial resources. More broadly, we are continuing with our United for Financial Health programme. So far, we’ve connected with 87 million people since 2020 and remaining on track to connect with 100 million people by 2024. We were named in Fortune’s 2021 ‘Change the World’ list for our work to improve financial health. Our aim is to be force for good. This is at the heart of our purpose exemplified by all of our 20,600 employees across 43 nations: to create a better tomorrow for consumers, our clients, our people and communities. Please find our latest DEI report in full here.

We are delighted to celebrate Pride Month this June, and to mark the progress we are making to support our LGBTQ+ colleagues and communities around the world. A few of our milestones this year include: The addition of trans-inclusive healthcare to our UK and U.S. employee benefit packages. Receiving a Silver Award from Stonewall for our commitment to inclusion of LGBTQ people in the workplace. The continued use of our partnerships with Mermaids, Switchboard and Terrence Higgins Trust (THT) to provide resources, offer workshops and support campaigns that raise awareness of the discrimination faced by the community worldwide. Becoming a signatory of the Brazil Corporate Forum for LGBTQA+ companies. Participating in the first diverse talent recruitment fair organised by the Colombian LGBT Chamber of Commerce. Achieving a 100% rating on the Corporate Equality Index from the Human Rights Campaign Foundation in the U.S., and being designated a Best Place to Work for LGBTQ Equality for the fourth consecutive year. Providing a process to assist trans and non-binary consumers with name changes to their Experian credit reports. Throughout the month, employee groups across our regions are hosting events that support our LGBTQ+ employees in their careers, that educate and inform allyship inside our business, and which help accelerate our ambition of delivering tools and services that create better financial health in the community. And yet, while we celebrate, we recognise that the LGBTQ+ community still faces many forms of discrimination around the world. We will continue to look for opportunities to support our Experian colleagues and customers who identify as part of the LGBTQ+ community, and to listen to those with lived experiences, so that we can better understand the role we can play in creating a better tomorrow and a stronger organisation – for everyone.

Last year, while still in the grip of the effects of the pandemic, Experian North America continued to reinforce our core purpose and People First approach through creating a workplace culture of belonging, employee wellness and personal and professional growth. It’s especially rewarding that this commitment, along with our financial planning and consumer education resources, were highlighted in this year’s Fortune 100 Best Companies to Work For award recognition. For the third year in a row, Experian North America was named to the prestigious national list that honors the “100 Best companies that adapted to massive changes in the workplace by prioritizing employee well-being, inclusion, purpose, listening and care wherever their employees are.” To determine this year’s 100 Best list, Great Place to Work®, America’s largest ongoing annual workforce study, surveyed more than 870,000 employees and gathered data from companies representing more than 6.1 million employees. The survey enables employees to share confidential feedback about their organization’s culture and the employee experience. Great Place to Work cited that “Experian has expanded benefits to include fertility, surrogacy, and adoption coverage and enhanced its higher education financial planning resources. It’s also tackling workplace equity from the very start of the hiring process with an in-house tool called Lingo that identifies gender-biased language in job descriptions.” In addition, “Experian began to hold conferences for employees to discuss their personal struggles during the pandemic. Since then, the company has continued to improve wellness initiatives, while staying committed to flexibility around employee schedules.” “At Experian we’re especially proud of our purpose-driven culture, where all our people play a role in making a positive impact in the day-to-day lives of the consumers, clients and communities we serve. This includes taking care of each other, celebrating our individual differences, and delivering on our purpose to create a better tomorrow for people everywhere,” said Jennifer Schulz, Chief Executive Officer of Experian North America. “This recognition from Fortune reflects the very best Experian offers to all those we help, and I couldn’t be prouder of our people and the work we’re doing.” At Experian, we believe bringing together unique experiences, diverse backgrounds and individual differences creates a dynamic, innovative and inspiring workplace — one reflective of the clients and communities we serve around the globe. This is why it’s such an honor to be recognized alongside other outstanding brands on the Best 100 list that prioritize their employees. This recognition continues the momentum we’ve built in recent months with other industry accolades and awards. In February, Experian North America was named a “Best Place to Work for LGBTQ Equality” for the fourth year in a row in the Human Rights Campaign Foundation’s Corporate Equality Index 2022, receiving a perfect score in the foundation’s evaluation. Last year, Experian North America was named to the Fortune Best Workplaces for Women™ 2021 among large organizations and 100 Best Large Workplaces for Millennials. In addition, we were ranked the #1 Top Workplace in 2021 by the Orange County Register for the second consecutive year.

Advocating for equality isn’t just my job, it’s a personal passion of mine. In my hometown, I’ve served as part of the organizing committee that planned Chicago’s Gay Black Pride. Working with a company that has values similar to my life’s work is an honor. That’s one of the reasons why I’m excited to share that for the fourth year in a row, Experian has been named a “Best Place to Work for LGBTQ Equality" from the Human Rights Campaign Foundation. Attaining a 100% rating from the Human Rights Campaign Foundation’s Corporate Equality Index is reflective of the work we’re doing to end discrimination against LGBTQ+ people and bring about fairness and equality for all. Our PRIDE employee resource group organizes programs year-round that raise awareness of issues including transgender rights, encouraging intersectionality with our other employee resource groups, and leading partnerships with organizations such as the Trevor Project and Out and Equal. It’s critical that these efforts within our organization extend to how we serve our communities externally. As an example, yesterday, we shared the process we now offer to help transgender and non-binary consumers update their name on their Experian credit report without impacting their credit history. Earning a perfect score by the nation’s largest LGBTQ+ civil rights organization is a tribute to our coworkers and company leadership, and continues to serve as an inspiration to follow our mission. This year, we will continue our efforts as we focus on credit education and awareness for those who are credit invisible within the LGBTQ+ community. Fostering and nurturing a culture of inclusion is part of our greater purpose. We are proud the HRC has recognized our work so far, and we look forward to what’s to come. For more information about Experian’s commitment to equity and diversity, visit experian.com/diversity

As a leading information services company, some of our chief priorities include protecting and ensuring the accuracy of consumer information. The integrity of our data is critical and aligns with our efforts to advocate for financial inclusion for everyone. Data accuracy is particularly relevant for the transgender and non-binary community with regard to name changes. It’s important to note that information about gender/sex, age, race, ethnicity, religion or sexual orientation is not included in credit reports or scores. However, when someone transitions, and changes their name, their credit and financial history may still be tied to their birth name, which is also referred to as their “deadname.” This can unintentionally “out” the consumer or force them to establish a new credit history. At Experian, we have a process through which those who identify as transgender and non-binary can provide legal documentation to prove their identity without the negative emotional and financial impact. You can learn more about this process here. When you affirm your identity and update your name, Experian will also suppress your deadname so it does not appear on your Experian credit report. Taking these steps only changes your name on your Experian credit reports, and you may need to inquire about the process with other credit bureaus. Fair access to credit tools is part of our mission, as is providing these services with dignity and respect. At Experian, this is our purpose, advocating for all communities and people. This is financial inclusion.

I’m delighted to announce that Experian has been named as a Top Employer across five countries. Our teams in the UK, Germany, Brazil, Singapore and Australia were all recognised in the 2022 awards which is a fantastic achievement. At Experian we pride ourselves on having a great People First culture, it’s something we are all proud of and want to protect. We do this by supporting a dynamic, positive and inclusive working environment for our employees wherever they are in the world. Our people are passionate about the work that we do, using data, analytics and technology to help transform lives and create a better tomorrow for people and organisations. We see our people live that purpose everyday in their work and it is wonderful to see that pride, about the role we play - supporting clients, consumers economies and society – getting recognised once again.

It’s a privilege to be recognized for a cause that’s important to so many of us at Experian.  I am honored to be awarded a bronze Stevie® Award in the “Women Helping Women – Business” category for supporting women in Decision Analytics (DA) and overseeing our employee resource groups across DA. The award specifically calls out our long-standing Accelerated Development Program (ADP), which identifies and mentors women business leaders within our organization The Stevie Award trophy is one of the world's most coveted business prizes, representing more than 60 countries.  The awards have been given to small, medium and large businesses for an array of categories since 2002. In 2018, HR Director Richard Teague and I helped launch ADP, which has identified 44 mid-career, high-potential women on the Global Decision Analytics team in a leadership training program. Around half of the women who participate have been promoted within two years. The ADP program also complements our DEI initiatives, which includes our five employee resource groups that have played a valuable connecting and our engagement our team members during both the pandemic and personal challenges. If you would like to find out more about any of the GDA DEI networks, including how you can get involved, please contact the relevant network lead: Mental Health – Chris Fletcher Disability and Neurodiversity – David Bernard LGBTQ+ - David Gallihawk Gender Network – Marika Vilen or Jen Cosgrove Race and Ethnicity – Shri Santhanam

For the ninth year, the Orange County Register has named Experian North America as a Top Workplace, securing the #1 ranking for the second consecutive year. The award, which is based on employee feedback in a survey of hundreds of leading companies in Orange County, recognizes our company’s culture of inclusion, and our commitment to employees and communities. Orange County is the home of our North America operations, and we are especially honored to be recognized again for our inclusive work environment and achieving higher performance while giving back. This honor demonstrates the talent and compassion of all the people who work at Experian. Thank You All our decisions are driven by our desire to ensure our employees feel valued and protected. As part of this, we issued a ‘Thank You’ Share Award to all employees at the beginning of this year to recognize perseverance through the pandemic, giving thousands of employees an equity stake in the company. Coming Together Our Employee Resource Groups (ERGs) continue to grow and support employees in different ways, which include activities that bring employees together internally to serve their communities externally. For example, our Asian American ERG worked closely with Pan-Asian leadership organization Ascend to support the Asian American community and employees, considering increasing discrimination and xenophobia during the pandemic. Together they kicked off Feed Your Hospital, which facilitated the delivery of meals to frontline COVID-19 healthcare workers by supporting local Asian restaurants. Meals were purchased at the restaurants and delivered to participating hospitals. The campaign raised funds for hospitals in Orange County. Social Good This year, we also awarded two OC-based organizations with major grants – the OC Hispanic Chamber of Commerce and TGR Foundation (a Tiger Woods Charity). For the OC Hispanic Chamber of Commerce, we funded and facilitated credit education initiatives for the Youth Chamber Program – funds went towards scholarship awards and event costs. We also added credit education to the ‘Pre-Venture Business Program’ curriculum – with funds going into marketing, training, one-on-one consulting, and event costs offered in both Spanish and English. For the TGR Foundation grant, we are working on ongoing projects with the foundation to support credit education, small business entrepreneurship, homeownership, and financial inclusion efforts. In total, employees volunteered more than 900 hours to Orange County-based nonprofits and Experian matched funds to those organizations that employees volunteered with and donated to. Our employees continue to help people who are facing unprecedented and unforeseen challenges. Different groups and employees of all levels are working together to help our clients, customers and communities persevere. We are honored that the Orange County Register continues to recognize our tireless efforts to make a difference in the communities in which we live and work.