Experian Exchange
Experian Exchange is a new global series, featuring discussions with the leaders at Experian. Hosted by award-winning news anchor, Del Irani, the series unveils new insights about the world of Experian, including conversations about the many ways data, innovation, and technology are revolutionizing the world of business.
Gain invaluable insights into the practical applications that result from harnessing the power of data and technology to drive business and improve our world. Conversations in these series are focused on digital innovation, artificial intelligence, customer experience, data governance, digital transformation, and emerging technologies. Subscribe to this series on YouTube.
Fighting Fraud with a Progressive Approach to Technology and Diversity
In this episode of Experian Exchange, host Del Irani chats with Kathleen Peters, Chief Innovation Officer at Experian, to explore the growing global challenge of fraud. Peters shares key insights into how fraud, particularly in the digital space, has become more sophisticated due to advancements in AI. She highlights how generative AI is both a tool for fraudsters and a powerful asset for businesses looking to prevent fraud. Discover how Experian’s Innovation Labs are harnessing cutting-edge AI and machine learning to combat this trillion-dollar issue. The conversation also dives into real-world examples of complex fraud schemes and strategies businesses can adopt to stay ahead. You can watch the episode here.
How Data and Technology Platforms will Reshape the Future of Financial Services
Alex Lintner, CEO of Experian Software Solutions, discusses how Experian’s Ascend Technology Platform helps financial institutions operate more efficiently and securely by bringing together analytics, credit decisioning, and fraud detection into a single interface. As digital transformation continues to change how financial service providers serve their customers and operate their businesses, the article notes that incorporating automation and cloud technology will be a game changer for providing a faster, safer and more positive experience for customers. You can watch the episode here.
The Story of Virgin Money: Working in Partnership to Deliver a Better Customer Experience
Nick Dagg, Managing Director of Go-to-Market Sales for Experian UK&I, discusses the strategies financial brands must adopt to stay ahead in a landscape of shifting customer expectations. Nick highlights Experian’s collaboration with Virgin Money, showcasing how data and technology can improve decision-making processes to deliver superior customer outcomes. You can watch the episode here.
Transforming Healthcare with Data and Technology
Jason Considine, Chief Commercial Officer at Experian Health, talks about how data and technology are being used to improve efficiency and effectiveness in the US healthcare market. He highlights the importance of leveraging data to make better financial decisions and identifies the digital front door trend as a key driver of change in healthcare access. You can watch the full episode here.
Fostering a Culture of Continuous Innovation
Vijay Mehta, the Chief Innovation Officer at Experian Software Solutions, emphasizes the importance of fostering a culture of innovation within companies. He discusses the significance of creating a safe space for experimentation, learning from failures, and leveraging technology to drive successful outcomes in today’s rapidly evolving market. You can watch the full episode here.
Leveraging Technology to Help Consumers Improve Their Financial Health
Dacy Yee, Chief Marketing and Revenue Officer at Experian Consumer Services North America, adresses the challenges consumers encounter when managing their finances and accessing credit. She also discusses the technology solutions Experian has introduced to help consumers improve their financial situations with Experian Boost and other innovative products. You can watch the full episode here.
Igniting Financial Inclusion through Innovation
Abigail Lovell, the Global Sustainability Officer at Experian, discusses the worldwide crisis of financial exclusion. Over 1.4 billion people globally lack access to mainstream financial services, with more than 50 million affected in the US alone. Abigail sheds light on the magnitude of this problem and shares how companies can make a meaningful impact. You can watch the full episode here.
How Technology and Innovation are Transforming Financial Services
Alex Lintner, CEO of Experian Software Solutions, shares valuable insights on how artificial intelligence and automation are revolutionizing the financial services industry. Discover key tech trends, opportunities, and challenges that businesses and technology leaders must navigate to drive innovation, enhance decision-making processes, and stay ahead in a rapidly evolving landscape. You can watch the full episode here.