Let Your Customers Show Their Gratitude – How To Get Online Reviews For Your Business

As a small business owner, you might wonder if online reviews are worth the time and effort. But online reviews really are essential to the success of your business. In fact, nearly 9 in 10 consumers have read online reviews to determine the quality of a local business, and 39% do so on a regular basis.

“Millions of people come to Yelp every day looking for trusted reviews and information about the businesses in their area,” said Emily Washcovick, small business expert at Yelp. “Reviews are a critical step in consumers’ deciding where to spend. Whether they’re looking to learn about a restaurant’s ambiance or a plumber’s service area, consumers want confidence in their purchasing decisions. The best thing a business owner can do is present themselves authentically and accurately, creating great experiences for customers and being open to feedback that’s shared in reviews.”

But what are the benefits of online reviews? Read on for some of the most important reasons why your small business needs them.

White House Announces Latest Steps to Support Small Businesses – The US Department of the Treasury announced $50 million to help underserved small businesses secure financing; Small Business Administration delivered $50 billion to small businesses and saw record loans to minority businesses. Read More

Experian’s Latest Commercial Pulse Report – GDP up, inflation down, consumer spending strong – Heading into the holiday season, consumer spending is still strong but how long will it last? Consumers may continue spending through the holiday season, but the tide may turn in early 2024 when bills hit with higher interest rates. More from Experian’s latest Commercial Pulse Report

Building an e-commerce sales success story is getting more complex and costly – Amazon may be the epitome of big business, but more than 60% of the behemoth’s sales last year came from small- and medium-sized businesses. More from CNBC

Your Blueprint for Establishing and Building Business Credit

Good financial health is essential to the success of any business, and building a solid credit reputation establishes trust with lenders. To ensure continued growth and stability, it’s crucial that entrepreneurs understand their company’s payment obligations and manage their business’ score accordingly.

Although personal credit can often grow organically over time, businesses must take proactive steps to cultivate an exceptional rating. In this blueprint you will learn the three detailed steps to establishing and building a business credit score.

Founder's Narrative Title Bar

Entrepreneur Turns Fatberg Nightmare Into Small Business Success

One evening, amidst the laughter and camaraderie of a dinner party, Laura Lady found the conversation shifting to the then-recent discovery of a ‘fatberg’ in East London’s sewers. This enormous mass, equivalent in size to two London double-decker buses, was a clogged accumulation of fat and waste. Though the term ‘fatberg’ was new to Laura, it sparked her curiosity, leading her down a research rabbit hole. Then, the Pandemic made traditional recycling options for cooking oil waste less accessible. With a series of kitchen experiments, Laura began to create a solution that was both user-friendly and good for the environment. Read on…

Tell Us Your Founder’s Narrative

We’d love to hear your business story! Click here to record a video sharing your Founder’s Narrative with us. We may feature you in a future issue of the Small Business Brief.

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This blog is written and managed by the team at Experian Business Information Services. Here you will find business advice and credit education in addition to small business news and trends. Subscribe to be notified when we have posted new content.

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