Harness big data to drive value and growth

Today, the telecommunications industry is primed for a new wave of transformation aimed at optimizing the customer experience and increasing operational efficiency.

As a trusted industry partner, Experian’s comprehensive solutions can help telecom providers increase sales, manage bad debt and better navigate the changing landscape.

Telecom solutions that deliver results

Helping you deliver value at every stage of the customer journey.

Customer onboarding

Adapt strategies to ensure proper, individualized customer treatment.

Customer engagement

Leverage accurate information to target and reach the right consumers.

Collections and debt recovery

Ensure you're equipped with an optimized treatment strategy to manage delinquencies.

Powering service providers for the future

Leverage data and analytics to enhance customer insights, reduce risk, prevent fraud and drive profitable growth

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How Experian can help

  • Comprehensive decisioning solutions throughout every stage of the customer lifecycle
  • Over 25+ years of industry expertise and relationships that offer differentiated insights
  • The highest quality data and analytics to provide unparalleled information
  • Identity solutions to help reduce risk, verify customers and prevent fraud

Markets we serve

Our robust data and solutions help media and telecommunications service providers drive business performance, improve retention and streamline operations.

Broadband and internet

Cable and pay tv

Media and entertainment

Mobile and wireless

Streaming and over-the-top (OTT)

Insights

eBook

The road to growth: Prospecting and digital marketing acquisitions

Learn how data-driven insights can help your organization make the most out of your marketing dollars.
Tip sheet

Debt collection action plan for service providers

Explore four strategic actions to navigate collection challenges and enhance your efforts.
eBook

Maximizing debt collection success for service providers

Learn smarter strategies to improve debt collection efficiency, reduce churn and enhance recovery rates.
Infographic

Streamlining the digital onboarding process: beating fraud at its game

Learn about frictionless fraud prevention strategies to securely accelerate onboarding new customers.
Perspective paper

Enabling account onboarding with next-generation fraud tools

Read Experian’s perspective on how firms can overcome technology challenges as customer demands change.
Report

The 2025 fraud defense playbook

Discover how fraudsters' methods are changing and what fraud teams should watch for in 2025.

Learn more about our telecom solutions and services

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