In today’s world, data breaches are growingly prevalent

Count on Experian® Global Data Breach Resolution when every minute counts. Experian has serviced over 62,000 incidents over 19 years. We've helped businesses effectively manage consumer crisis response programs of all sizes. When a breach or crisis occurs, our specialists work with you to build a custom response plan that fits your needs and addresses your customers' concerns.

Respond to an incident quickly and mitigate the impact of a breach

Take advantage of an unrivaled suite of services.

Program Management

Work with our team of experts to develop and execute a custom response plan.

  • Dedicated client engagement manager
  • Custom response plan
  • Ongoing program support

Customer Notifications

Alert your customers of any impact with extensive notification services.

  • Global notifications
  • Address validation & delivery
  • Printing fulfillment
  • Email fulfillment
  • Web page delivery

Call Center Support

Take advantage of an experienced call center.

  • Dedicated toll-free number (for U.S. programs only)
  • U.S-based and international agents available
  • FAQ support

Identity Theft Protection

Provide a complete range of products for impacted customers.

  • Credit monitoring services
  • Identity protection services
  • Fraud resolution services

Ready to respond?

Contact an Experian data breach expert to get started.

Contact us

Achieve better outcomes with Experian

You can count on Experian Data Breach Resolution for the partnership, solutions and performance to create the best possible outcome. Gain control and confidence with the value that only Experian Partner Solutions can provide.

19+ years

managing crisis and breach programs1

62,000+

incidents served1

30 million+

crisis-related notifications delivered each year1

The surgical focus on preparation and clear response plans saved us significant time and money. […] I have no reservations entrusting this team to provide the care and “customer-first” service that is a hallmark of our brand.

Chief Privacy Officer, Major U.S. Based Retailer

Choosing the right solution

Take advantage of the breach response or crisis notification management program that fits your needs.

Reserved Response™

Proactive breach response
  • Guaranteed service availability
  • Annual readiness: planning and exercising
  • Response customization
  • Kickoff meeting and ongoing program management
  • Dedicated Response Ready team including Client Engagement Manager, Account Director, and Support Readiness Coordinator
  • IdentityWorks® credit and identity monitoring product suite
Learn more

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Global Data Breach Resolution

Respond to a live incident
  • Kickoff meeting and ongoing program management
  • Dedicated Client Engagement Manager
  • IdentityWorks® credit and identity monitoring suite
  • Notification services
  • Print and email fulfillment
Contact us

Crisis Response Management

Non-breach, crisis notifications
  • Outbound print and email notification management
  • Inbound response management
Learn more

Data Breach Resolution FAQs

Please fill out the contact form below to connect with our team. Once we understand your needs, we'll be able to provide pricing.

Yes, we will work with you to create a plan with just the services you need. Please fill out the contact form below, and one of our sales executives will reach out to assist you.

We're sorry to hear this. This web page is intended for businesses only, and we are unable to address personal credit report and/or membership inquiries via the contact information on this page. Please visit Experian.com/help or call 888-397-3742 for personal inquiries and issues.

Feel free to also visit our Data Breach FAQs for Consumers page for additional info.

Connect with our global data breach team

Is your company experiencing a breach or want information on how to prepare for one? Submit the following form to reach out to our team or call us at the number below for immediate support.

1-866-751-1323

Please note: We are unable to address personal credit report and/or membership inquiries via this business form. Visit Experian.com/help or call 888-397-3742 for consumer assistance.

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Source

1Experian Data, June 2023