Patient Engagement Solutions
Build smooth scheduling, intake, and payment experiences that put your patients in charge
Create strategies for patient engagement
In today’s world, a manual scheduling, registration, and payment experience leads to confusion and frustration for patients and providers.
In fact, recent data from Experian Health and PYMNTS found that 61% of patients would consider switching to a healthcare provider that offers a patient portal or a digital front door.
Use our patient engagement solutions to avoid patient frustration, turnover, and late or missing payments. Simplify your processes, creating a digital patient journey, so you can focus on providing the best care.
- Free staff from repetitive administrative tasks
- Reduce patient no-shows and cancellations
- Increase patient satisfaction with online scheduling and registration
Patient scheduling software
Make appointment scheduling simple and convenient with self-service, automated outreach, and call centers options.
Patient intake solutions
Streamline your intake process for a better patient experience, reduced administrative costs, and higher revenue.
Patient payment estimates
Help your patients make informed healthcare decisions with transparent estimates.
Patient payment solutions
Increase collections with user-friendly, self-service payment solutions.
[Report] State of Patient Access: 2023
The Digital Front Door
This report is based on a new survey that gathered responses from 202 healthcare professionals responsible for patient access and 1,001 patients who engaged in care for themselves or a dependent in 2022.
Benefis Health System
See how Benefis Health System diagnosed and fixed the issues with their patient scheduling software, resulting in nearly half of their patients booking after hours.
Patient experience solutions: Be uncomplicated
Learn more about how Experian Health's patient experience solutions can help your organization simplify scheduling, registration, authorizations, eligibility, estimates, and payments.
3 ways to improve the patient experience in 2025
Medical excellence is a given when it comes to improving the patient experience, but what about the non-clinical side of care? Long waits, confusing processes and financial uncertainty can overshadow even the best medical treatment.
How technology enhances patient experiences
Patient expectations of their healthcare providers have changed. Today, patients expect providers to offer the same convenience as their favorite e-commerce site, with intuitive self-service options that put them in the driver’s seat.
8 reasons to use patient scheduling software
Convenience, speed, and control are the triad of better patient experiences. Experian Health’s 2024 State of Patient Access survey showed that 89% of patients want to schedule their appointments online or on a mobile device
The benefits of online patient scheduling
Patients increasingly expect convenience and efficiency in all aspects of their lives, including healthcare. A study by Experian Health shows that 89% want the ability to schedule appointments anytime via online or mobile tools.