Optimize your collections with patient-centric insights

As healthcare consumerism and high-deductible plans rise, it's time to evolve your payment collection strategies.
Discover how Collections Optimization Manager helps providers assess patient payment capabilities, enabling informed decisions on which accounts to prioritize, write off, or refer to collection agencies.

Powerful segmentation

  • Increase self-pay collections by targeting patients accounts with high propensity-to-pay scores.
  • Prioritize high-value accounts to save staff time and resources.

Dedicated support

 
  • Get expert collections advice from consultants who seamlessly integrate with your team.

Advanced reporting

  • Report collections success with comprehensive reports and dashboards.
  • Benchmark performance, refine patient payment forecasts, and manage bad debt.

How our collections optimization solution works

How our collections optimization solution works

Recent client success story

On-demand webinar

How Wooster Community Hospital collected $3.8M in patient balances with Collections Optimization Manager

Watch now

Client testimonials

How Advocate Aurora Healthcare has achieved double-digit increases in patient collections every year with Collections Optimization Manager.

Collections Optimization Manager helps Stanford Health Care reduce their cost to collect through managing vendor performance efficiently, automating assignment to bad debt and identifying uncollectable accounts in their AR.

Case studies: Success with our Collections Optimization Manager

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St. Luke’s University Health Network

22% increase in average cash collections for St. Luke's University Health Network with Collections Optimization Manager.

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University of Utah

Collections Optimization Manager prioritizes accounts by payment likelihood, resulting in a 9.4% increase in average monthly payments.

Resources on collections optimization management

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Success at a glance: improved collections

Since working with Experian Health, Sanford has implemented a focused approach to managing accounts receivable (AR) by identifying patients with a certain propensity to pay. 

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Tackling healthcare labor shortages with automation

As healthcare labor shortages continue, how can providers maximize the return on their investment in automation?

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Expert Q+A: how to optimize patient collections

See how providers are boosting collections with automated solutions and collections optimization tools as consumer behavior shifts back to pre-pandemic patterns.

Healthcare collections related products

Explore other Experian Health products that complement our Collections Optimization Manager solution.

Patient Financial Clearance

Collect with confidence by assigning each patient to the correct financial pathway.

PatientDial

Enhance your collections and patient access teams by automating your communication strategy.

PatientText

Boost patient engagement and collections with timely text messages.

Get started with our Collections Optimization Manager today!

If you would like to talk to a representative immediately, please call us at

1 888 661 5657

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