Patient Payment Solutions
Increase collections and create custom payment plans with self-service payment options
Accelerate patient payments with our integrated solution
A recent PYMTS study showed that 63% of patients said they would leave their healthcare providers due to a “bad payment experience.”
The fact is, today’s patients expect a fast, frictionless payment system. This puts health systems at risk of lost patients, fewer acquisitions, and staff burnout from tedious, repetitive paperwork tasks.
Let us help you establish better patient payment experiences:
- Provide easy, hassle-free payment options
- Estimate and collect pre-service payments
- Empower your patients by offering payment plan options
Collect patient payments faster
Adopt IVR, mobile, kiosk, and patient portal options for easy payments.
Establish safe payments
Eliminate payment card data exposure with point-to-point encryption of cardholder data for every transaction.
Accelerate staff training
Our payment solutions connect with your technology, providing easier training.
Reduced Collection Costs
Collect payments pre- and at-service to save effort, time and costs to collect later.
Saratoga Hospital Client Testimonial
How does offering payments 24/7 from any device affect patients and health systems? See how easy it was for one health system to integrate patient payment services and realize a 50% increase in POS collections.
18.8M
Payment transactions in 2023
$2.8B
Payments captured by PaymentSafe® in 2023
Yale New Haven Health elevates the patient financial experience
Read how this prestigious healthcare system overcame its lack of tools, training, and technologies to achieve its pre-service excellence goals.
Blessing Health System embraced integrated revenue cycle solutions
Read how Blessing Health System decreased denials by 27% and increased their clean claims rate from 63% to 90%.
How PaymentSafe® works
Take the hard work — and guesswork — out of collecting patient payments by streamlining the disjointed collection process.
- Incorporates data from multiple channels throughout the patient’s financial journey
- Identifies and solves payment challenges with actionable data reporting and insights
- Serves as core payment engine with our Patient Access platform, eCare NEXT®, and our Patient Engagement solutions
Read more on how PaymentSafe helps you avoid bad debt and collect revenue earlier in the collections process.
5 ways patient payment software can improve patient satisfaction
The right patient payment software can accelerate your collections while creating a more satisfying patient experience. Here are the top five ways.
How to calculate patient responsibility in medical billing
When it comes to determining a patient’s medical bill, there’s no room for error. See how revenue cycle management tools capture eligibility and benefits data so you can optimize your collections process.
[White Paper] Healthcare Payments Predictions
Touchless payments. Mobile options. Today’s consumer expects a robust digital experience. Read now to make sure your organization is ready for the future of healthcare payments.
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