How Wooster Community Hospital collected $3.8M in patient balances with Collections Optimization Manager
On-demand webinar
When Wooster Community Hospital (WCH) set out to boost their patient collections rate, they discovered that a successful collections strategy required a patient-centric approach.
In our on-demand webinar, you'll learn how WCH transformed patient collections by focusing on what truly matters: understanding patients' ability and willingness to pay, and implementing an effective outreach plan.
How segmentation helps target high-value accounts by assessing patients' propensity-to-pay
The benefits of automating patient communications for improved collections
How dedicated collections consultants can tailor a customized collections strategy based on your organization’s needs
7.75%
Annual collections rate increase for 2023
$485K+
Collected through PatientDial. 12% of the total $3.8M collected
$1.47M+
Collected through Patient Text. 38% of the total payments of $3.8M
Kristen Shoup
Director of Revenue Cycle
Wooster Health