The State of Claims: 2024

This report, based on a survey of 210 healthcare employees responsible for claims management, assessed the extent of denied claims, the causes, and the efforts to mitigate denials.

The results indicate:

  1. Denials continue to increase
  2. Providers say authorizations and incorrect information on claims are driving the rise in denials
  3. Providers want to prevent denials versus just managing them

Read the full report to see where the trends are leading. Contact Experian Health to help streamline your claims process and improve its efficiency and accuracy.

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Sample findings:

38%

of respondents acknowledged 10%+ of claims are denied

46%

of respondents say that missing or inaccurate data is one of the top 3 reasons for denials

65%

of respondents say that submitting "clean" claims is more challenging than before the pandemic