Fraud Strategies For a Positive Customer Experience

Fraud professionals are looking to behavioral analytics as the best defense against advanced fraud attacks. But exploring the various kinds of behavior tracking, the variety of pros and cons of different providers and ensuring a valuable test use case can be overwhelming.

This guide will help you evaluate every kind of behavioral analytics solution and incorporate best practices for an effective search and potential implementation.

It covers everything you need to know about behavior for fraud, including:

• Use cases that behavioral analytics can help solve and how to approach each in a strategic manner
• The benefits and potential downsides to a behavioral implementation, and how to prepare
• Value calculators to evaluate the short- and the long-term impact of  behavioral analytics 

In this webinar, Experian industry experts dive into our latest research on the convergence of credit and fraud risk. Discover what's driving these trends and how forward-thinking organizations can enhance risk management and operational efficiency by breaking down silos.

Watch to learn:

• How new and emerging fraud threats are reshaping fraud risk and impacting portfolio management.
  
• Increasing operational efficiency and enhancing risk assessment with centralized credit and fraud strategies.
  
• Aligning fraud prevention with your organization’s risk tolerance.

Read how Elevate uses behavioral analytics to detect fraud rings and streamline workflows, resulting in a near-total elimination of fraud losses and decreased operational costs.

Key Results:

• $1-2 million in annual savings from improved fraud detection and operational efficiency
• Real-time detection of fraud attacks
• Fine-tuned applicant flow for different levels of risk without adding friction

With behavioral analytics, Grasshopper Bank supercharges their team’s efficiency through improved top-of-funnel fraud detection and better-informed resource allocation.

Key Results:

• More accurate rejection at top-of-funnel onboarding, drastically reducing manual review costs and API calls
• Streamlined client onboarding through advanced fraud detection tools
• Refined cost-awareness, informing operational spending for the acquisition team as well as fraud team