Managing unemployment claims is difficult enough for employers when it comes to managing the various documents, procedures, and deadlines across state jurisdictions – but what about ensuring that you’re providing the best information to prove your case? The proper separation reason and evidence to obtain a favorable outcome is dependent on the facts of the employment separation itself. In this webinar, employers will learn complex nuances that can make or break your case, regardless of what state you do business in.

We will focus on helping employers with identifying the best way to approach separations that are either complex or more difficult to win. Topics we will cover includes:

  • Quits and discharges in disguise – how do you determine which is which?
  • Attendance cases – how employer policies impact the chances of being successful with an attendance separation
  • Leaning on hearsay – how to put yourself in the best position when you don’t have a firsthand witness
  • Win-win scenarios – where a claimant is eligible, but an employer is not charged

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About the presenters

Steve Solovic Headshot

Steve Solovic

Vice President, Client Delivery

  • 15 years of experience with unemployment management & operations leadership, helping employers at every stage of the process including claims management and hearings representation
  • Sitting member of UI SIDES Operations Committee, representing Third Party Administrators
  • Cultivates key relationships for clients with states and federal agencies to secure favorable unemployment management outcomes and keep employers current with the latest requirements
  • Steve helps employers improve efficiencies to reduce cost and streamline unemployment operations, improving overall quality
Megan Havard Headshot

Megan Havard

Sr. Manager, Unemployment Customer Success

  • Leads the Experian Employer Services customer success team on unemployment management
  • Supports clients by optimizing the performance of managing their unemployment claims
  • Background includes more than 15 years handling unemployment issues for employers

Who is Experian Employer Services?

As the world of work is evolving, employers are asking us for alternatives to outdated practices and complacent legacy providers to meet their new challenges. At Experian Employer Services, we’re keeping the focus and flexibility that you value in boutique providers and adding the resources and security of Experian.  With over 75 years of combined industry experience, we are already improving the performance and experience of over 2,000 employers with over 17 million employees. And we are just getting started.