White Paper
Published February 18, 2025
Collections & Debt Recovery
In today's fast-paced world, locating individuals quickly is crucial for debt collectors and lenders. TrueTrace™, Experian’s leading skip tracing software, has undergone significant enhancements, improving data accuracy and expanding data sources.
These upgrades offer:
- Increased right-party contact (RPC) rates
- Better cost efficiency
- Improved user experience
Call blocking, mislabeling, and increased scam activity have led to a decline in RPC rates. TrueTrace addresses these challenges with enhanced data accuracy, using an identity graph to tie data from disparate sources to a unique identity profile for each consumer.
TrueTrace's enhancements represent a significant advancement in skip tracing technology, helping businesses achieve better results and operational efficiency.
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eBook
Maximizing Debt Collection Success for Service Providers
As a service provider, you may be facing an uptick in delinquencies, making it crucial to optimize your debt collection strategies.
We’ve created a comprehensive free e-book, designed to show how you can bundle our innovative solutions for smarter, more efficient debt collection.
In this e-book, you’ll discover how to:
- Segment and prioritize: Identify high-yield accounts to accurately focus your collection efforts.
- Contact the right way: Maximize recovery by reaching debtors on their preferred communication channels.
- Streamline your operations: Use automated workflows to drive efficiency and improve results.
Infographic
Debt Collection Action Plan for Service Providers
Did you know that U.S. residential electricity prices have risen by 25% over the past five years? 1 Download our tip sheet to learn four strategic actions that utility and telecom service providers can take to navigate current collection challenges and dramatically transform outcomes.
Explore how to:
- Successfully prioritize and implement a data-driven strategy.
- Ensure accurate contact data with skip-tracing tools.
- Leverage technology and AI/ML models to improve operations.
- Enhance the customer experience by tailoring interactions.
1. U.S. Energy Information Administration
eBook
Optimizing your collection strategy
Maximizing portfolio performance in the current debt management and collections landscape demands adapting to dynamic markets and implementing optimized, customer-centric strategies. This e-book explores the current landscape of debt and delinquency, offering solutions to increase recoveries, streamline operations, and enhance the consumer experience.