Credit Union Collections Coffee Chat

As a service provider, you may be facing an uptick in delinquencies, making it crucial to optimize your debt collection strategies.

We’ve created a comprehensive free e-book, designed to show how you can bundle our innovative solutions for smarter, more efficient debt collection.

In this e-book, you’ll discover how to:

• Segment and prioritize: Identify high-yield accounts to accurately focus your collection efforts.
  
• Contact the right way: Maximize recovery by reaching debtors on their preferred communication channels.
  
• Streamline your operations: Use automated workflows to drive efficiency and improve results.

This report provides an in-depth analysis of the credit card landscape, offering key insights to help your business tackle today’s challenges and uncover opportunities for growth.

Key insights:

• Credit card debt reached an all-time high of $1.17 trillion in Q3 2024.
• About 19 million U.S. households were considered underbanked in 2023.
• Bot-led fraud attacks doubled from January to June 2024.

With behavioral analytics, Grasshopper Bank supercharges their team’s efficiency through improved top-of-funnel fraud detection and better-informed resource allocation.

Key Results:

• More accurate rejection at top-of-funnel onboarding, drastically reducing manual review costs and API calls
• Streamlined client onboarding through advanced fraud detection tools
• Refined cost-awareness, informing operational spending for the acquisition team as well as fraud team

Fraud risks have held many financial institutions back from committing to real-time money movement, but the danger of indecision could cause hesitant businesses to miss out on billions. We break down the biggest myths around RTMM and how they’re impacting the financial world.

Key Insights:

• 80% of U.S. consumers want to make payments faster and more direct, opening a lucrative opportunity for businesses who offer real-time money movement capabilities
• How FedNow changes the RTMM landscape in the U.S.
• What makes real-time payments more vulnerable to fraud (and how fraud teams can adapt)