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Lately there has been a lot of press about breaches and hacking of user credentials. I thought it might be a good time to...
Like their utility counterparts, communications providers routinely participate in federally subsidized assistance programs that discount installation or monthly service for qualified low-income customers. But,...
By: Kennis Wong On the surface, it’s not difficult to define existing account fraud. Obviously, it is fraud perpetrated against an existing account. But...
By: Kari Michel The topic of strategic default has been a hot topic for the media as far back as 2009 and continues as this...
When the Consumer Financial Protection Bureau (CFPB) takes authority on July 21, debt collectors and communications companies should pay close attention. If the CFPB...
This is the third and final post in an interview between Experian’s Tom Whitfield and Dr. Michael Turner, founder, president and CEO of the...
By: John Straka The U.S. housing market remains relatively weak, but it’s probably not as weak as you think. To what extent are home prices...
This is the second in a three-part interview between Experian’s Tom Whitfield and Dr. Michael Turner, founder, president and CEO of the Policy and...
This is the first in a three-part interview between Experian’s Tom Whitfield and Dr. Michael Turner, founder, president and CEO of the Policy and...
The Communications Fraud Control Association’s annual meeting and educational event was held last week (June 14 – 16) at the Allerton hotel in Chicago, IL....
Whether you call it small business, commercial, or corporate account takeover, this form of existing account fraud has been in the headlines lately and...
High-profile data breaches are back in the headlines as businesses—including many in the communications sector—fall prey to a growing number of cyberattacks. So far...
This week, American Express unveiled a new payments offering that will surely compete with not just other prepaidoptions, but will impact debit and credit...
For communications companies, acquiring new accounts is an ongoing challenge. However, it is critical to remember that managing new and existing accounts – and...
Later this month, at TRMA’s 2011 Summer conference in San Francisco, U.S. Cellular’s John Stevenson will facilitate a panel discussion by industry experts entitled...