Our national survey found that consumers struggle to find a credit card that meets their needs. They say there are too many options and...

Published: October 12, 2017 by Guest Contributor

Earlier this week, Javelin Strategy & Research announced its inaugural edition of the 2017 Identity Proofing Platform Awards. We were honored to see CrossCore...

Published: October 11, 2017 by David Britton

The collections space has been migrating from traditional mail and outbound calls to electronic payment portals, digital collections and virtual negotiators. Now that collectors...

Published: October 5, 2017 by Guest Contributor

Everyone loves a story.  Correction, everyone loves a GOOD story. A customer journey map is a fantastic tool to help you understand your customer’s...

Published: October 3, 2017 by Colleen Rose

With 1 in 6 U.S. residents being Hispanic, now is a great time for financial institutions to reflect on their largest growth opportunity. Here...

Published: September 28, 2017 by Guest Contributor

Direct mail is dead. It’s so 90s. Digital is the way to reach consumers. Marketers have heard this time and again, and many have...

Published: September 26, 2017 by Sacha Ricarte

Evolution of first-party fraud to third Third-party and first-party schemes are now interchangeable, and traditional fraud detection practices are less effective in fighting these...

Published: September 22, 2017 by Guest Contributor

It should come as no surprise that the process of trying to collect on past-due accounts has been evolving. We’ve seen the migration from...

Published: September 20, 2017 by Rollin Girulat

We recently analyzed millions of online transactions from the first half of 2017 to identify fraud attack rates. Here are the top 3 riskiest...

Published: September 18, 2017 by Guest Contributor

Businesses may be increasingly aware of identity theft threats to their customers, but anExperian surveyshows that many consumers still seriously underestimate their risk of...

Published: September 18, 2017 by Michael Bruemmer

  National Hispanic Heritage Month is observed each year from Sept. 15 to Oct. 15, by celebrating the histories, cultures and contributions of American...

Published: September 18, 2017 by Sacha Ricarte

Cybersecurity cannot be successful if siloed. The entire organization must be part of the effort. Take these steps to ensure a more engaged relationship...

Published: September 7, 2017 by Guest Contributor

We use our laptops and mobile phones every day to communicate with our friends, family, and co-workers. But how do software programs communicate with...

Published: September 7, 2017 by Sacha Ricarte

Since the advent of the internet, our lives have changed drastically for the better. We can perform many of life’s daily activities from the...

Published: September 6, 2017 by Mike Gross

We regularly hear from clients that charge-offs are increasing and they’re struggling to keep up with the credit loss. Many clients use the same...

Published: September 5, 2017 by Steve Platt