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By: Maria Moynihan Mobile devices are everywhere, and landlines and computer desktops are becoming things of the past. A recent American Marketing Association post...

Published: October 16, 2014 by Guest Contributor

According to a recent 41st Parameter® study, 85 percent of consumers use online or mobile channels to conduct...

Published: October 9, 2014 by Guest Contributor

In a recent webinar, we addressed how both the growing diversity of technology used for online transactions and the many different types of access can...

Published: October 3, 2014 by Guest Contributor

Auto loan originations reached $153 billion in Q2 2014, which was a 16 percent increase over the same quarter last year. While the largest...

Published: October 2, 2014 by Guest Contributor

Our second annual data breach preparedness study,Is Your Company Ready for a Big Breach?, conducted by the Ponemon Institute, reveals good news and bad...

Published: September 30, 2014 by Michael Bruemmer

According to a recent Experian Data Quality study, three out of four organizations personalize their marketing messages or are in the process of doing......

Published: September 29, 2014 by Guest Contributor

Fraud is not a point-in-time problem and data breaches should not be considered isolated attacks, which break through network defenses to abscond with credentials....

Published: September 29, 2014 by Guest Contributor

Consumer debt for every major consumer lending category has decreased over the past few years, except for student...

Published: September 26, 2014 by Guest Contributor

I have heard from a few creditors that when it comes to allocating accounts to collection agencies for recoveries creating a rule based strategy...

Published: September 26, 2014 by Guest Contributor

By: Maria Moynihan As consumers, we expect service, don’t we? When service or convenience lessens or is taken away from us altogether, we struggle...

Published: September 24, 2014 by Guest Contributor

Collection agencies provide reports with respect to their performance and collection activities. Depending on which system the agencies are using and the extent it...

Published: September 22, 2014 by Guest Contributor

By: Mike Horrocks A recent industry survey was published that called out the number one reason that lenders were dissatisfied or willing to go...

Published: September 17, 2014 by Guest Contributor

Cherian Abraham, our mobile commerce and payments consultant, recently wrote about the future of mobile banking in regards to the Apple Pay news out...

Published: September 12, 2014 by Guest Contributor

Data quality continues to be a challenge for many organizations as they look to improve efficiency and customer...

Published: September 8, 2014 by Guest Contributor

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