Collection Advantage Help

Permissible Purpose

Select the appropriate permissible purpose for inquiry on the consumer's credit file.
2H- Collections (default selection)
4C- Credit Valuation and Risk Assessment (only for use with potential purchase or sale of account)



Collection Advantage packages:

  • Best name and address with Demographics
  • Telephone number (up to 3 unique)
  • Additional AKAs (up to 3) and addresses (up to 10)

  • Best name and address with Demographics
  • Telephone number (up to 3 unique)
  • Additional AKAs (up to 3) and addresses (up to 10)
  • Place of employment
  • Deceased information
  • Bankruptcy information

  • Best name and address with Demographics
  • Telephone number (up to 3 unique)
  • Additional AKAs (up to 3) and addresses (up to 10)
  • Place of employment
  • Deceased information
  • Bankruptcy information
  • Fraud Shield verifies SSN and high-risk addresses
  • SSN Verify and Append

  • Best name and address with Demographics
  • Telephone number (up to 3 unique)
  • Additional AKAs (up to 3) and addresses (up to 10)
  • Place of employment
  • Deceased information
  • Bankruptcy information
  • Fraud Shield verifies SSN and high-risk addresses
  • SSN Verify and Append
  • 33 credit attributes

  • Best name and address with Demographics
  • Telephone number (up to 3 unique)
  • Additional AKAs (up to 3) and addresses (up to 10)
  • Place of employment
  • Deceased information
  • Bankruptcy information
  • Fraud Shield verifies SSN and high-risk addresses
  • SSN Verify and Append
  • 33 credit attributes
  • MetroNet phone and Change of Address

  • Best name and address with Demographics
  • Telephone number (up to 3 unique)
  • Additional AKAs (up to 3) and addresses (up to 10)
  • Place of employment
  • Deceased information
  • Bankruptcy information
  • Fraud Shield verifies SSN and high-risk addresses
  • SSN Verify and Append
  • 33 credit attributes
  • MetroNet phone and Change of Address
  • Tradelines

Collection Advantage User Guide

Contact Us

We're Here to Help

Contact our Support Center to receive assistance with your needs.

Customer Support

1-800-831-5614

Monday - Friday from 7 a.m. to 7 p.m.

Phone hours are Central Time Zone

Technical Support

1-800-854-7201

Monday - Friday from 7 a.m. to 8 p.m.

Saturday from 7 a.m. to 8 p.m.

Sunday from 7 a.m. to 7 p.m.

Phone hours are Central Time Zone

Email Support

eSupport@experian.com