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Delivering measurable value and profitable business decisions

Experian’s Global Consulting Practice is a credentialed consultancy dedicated to creating measurable and sustainable value for organizations around the globe in a variety of industries.

Experian’s business consultants deliver powerful insights and recommendations that are used by organizations to enhance credit management strategies across their consumer and small-business portfolios and the Customer Life Cycle.

We uniquely understand the local markets we serve, and we draw upon our global network of business consultants to bring a vast amount of market, industry, product and operational expertise to meet our clients’ needs locally.

Drive profitable business decisions

Our business consultants specialize in delivering deep analysis and recommendations to drive profitable business decisions related to our clients’ acquisition, customer management, portfolio management, fraud and collections risk-management practices.

We have developed a reputation of confidence and trust among our clients. Our business consultants work with all levels of the organization — from executives striving to meet stakeholder expectations to business line management focused on implementing process change that directly impacts an organization’s success.

Business decisions begin with powerful business strategies

Experian’s business consultants comprise former business leaders and consultancy advisers with years of operational and industry experience enacting their deep understanding of credit risk-management principles and practices. Having overcome many of the same challenges facing clients today, these consultants have practical, real-world experience combined with the global best practices and competencies for deep problem-solving and communication.

This experience allows our consultants to:

• Quickly assess a challenge or an opportunity
• Identify the root cause or drivers, and
• Recommend fact-based business initiatives and strategies

Value-based experience for confident business decisions

Experian’s business consultants develop thought-provoking insight and recommendations that deliver measurable, high-impact, quick wins along with phased, strategic road maps that can be deployed based on a client’s unique needs, capabilities and resources. Our structured consulting methodology increases the likelihood of client value by ensuring implementation consistency. By balancing the inputs and constraints against key business drivers, we leave clients fully equipped and empowered to enhance and sustain profitability and focus on their business.

We build relationships with clients not only to clearly articulate the analysis and strategy planning, but also to see them through associated actions and implementation with access to experienced scientists, statistical and data analysts, and software consultants. We take pride in helping clients not only meet expectations, but also exceed them, and we take the correlation between our clients’ success and our success very seriously.

We offer structured engagements as well as custom ad-hoc consulting on a myriad of topical areas.

Business review

A business review helps clients identify value creation opportunities. Experian^® has established a highly effective methodology for evaluating opportunities to improve return on investment, assess the organization’s capacity to deliver these opportunities and identify additional capabilities that might be necessary to fully realize proposed benefits.

Strategy design

A strategy design helps clients create decisioning segmentation strategies and associated actions in support of their strategic goals and key performance indicators. Several different techniques and approaches are used — from data-driven and empirically derived methodologies to optimization and expert design practices.

Strategy review

Consulting is an ongoing element to ensure that your customer decisions continue to add value to your business. A strategy review helps clients continue to realize value by improving and refining existing decision strategies.

Fraud Assessment

We work with clients to conduct both operational and analytic assessments of current strategy effectiveness that include benchmarking analysis, validation studies, and profile and strategy analysis to derive specific recommendations based on changes in business, economic or market conditions.

Ad hoc consulting services

Specialized consulting is available for specific engagement needs related to industry trends, regulations, due diligence, benchmarking, expansion planning, provisioning, monitoring and reporting, loan modification, mergers and acquisitions, capital allocation and pricing strategies.