Experian Access
Instant access to the data you need
Preferences Help
By accessing the Preference tab you can set your landing page.
Yes, preferences can be set for each individual product by clicking on the product name under the Preferences section located on the right hand side of the screen.
To set your preferences for the Risk Based Pricing Disclosure Notice go to the Credit Profile Report preference page.
To set your preferences for Instant Prescreen go to the Instant Prescreen preference page.
Criteria Levels Details
Criteria Level A
| Public Records | None |
| 30 Days Late | None Allowed |
| 60+ Days Late | None Allowed |
| Non-medical Collection Tradelines | None Allowed |
| Inquiries w/in 6 months (*1) | Allows up to 2 inquiries |
| Generation code - jr,sr, etc. | None allowed |
| Months on File (*2) | Requires 4 years of history |
| Number of Current/Paid Satisfactorily Tradelines, Status code 11, 12, (*2) | Requires 5 or more accounts that are CUR or PAID SATIS |
| Status Date w/in 4 months (*2) | Requires 1 or more accounts be updated within the last 4 months |
Criteria Level B
| Public Records | None |
| 30 Days Late | MUST HAVE HAPPENED LONGER THAN 12 MONTHS AGO. Allows one 'CUR WAS 30 - 2 TIMES', or 'PAID WAS 30- 2 TIMES' -OR- Allows two 'CUR WAS 30', PAID WAS 30' |
| 60+ Days Late | None Allowed |
| Non-medical Collection Tradelines | None Allowed |
| Inquiries w/in 6 months (*1) | Allows up to 3 inquiries |
| Generation code - jr,sr, etc. | None allowed |
| Months on File (*2) | Requires 3 years of history |
| Number of Current/Paid Satisfactorily Tradelines, Status code 11, 12, (*2) | Requires 4 or more accounts that are CUR or PAID SATIS |
| Status Date w/in 4 months (*2) | Requires 1 or more accounts be updated within the last 4 months |
Criteria Level C
| Public Records | None |
| 30 Days Late | MUST HAVE HAPPENED LONGER THAN 12 MONTHS AGO Allow two 'CUR WAS 30 1-6 times' or 'PAID WAS 30 1-6 times' |
| 60+ Days Late | None Allowed |
| Non-medical Collection Tradelines | None Allowed |
| Inquiries w/in 6 months (*1) | Allows up to 4 inquiries |
| Generation code - jr,sr, etc. | None allowed |
| Months on File (*2) | Requires 2 years of history |
| Number of Current/Paid Satisfactorily Tradelines, Status code 11, 12, (*2) | Requires 3 or more accounts that are CUR or PAID SATIS |
| Status Date w/in 4 months (*2) | Requires 1 or more accounts be updated within the last 4 months |
Criteria Level D
| Public Records | None |
| 30 Days Late | MUST HAVE HAPPENED LONGER THAN 12 MONTHS AGO Allows all 30 day delinquencies |
| 60+ Days Late | MUST HAVE HAPPENED LONGER THAN 24 MONTHS AGO: Allows EITHER: above OR Allows one: 'CUR WAS 60', 'PD WAS 60', '30 WAS 60', or DELINQ 60' |
| Non-medical Collection Tradelines | Allowed |
| Inquiries w/in 6 months (*1) | Allows up to 4 inquiries |
| Generation code - jr,sr, etc. | None allowed |
| Months on File (*2) | Requires 2 years of history |
| Number of Current/Paid Satisfactorily Tradelines, Status code 11, 12, (*2) | Requires 3 or more accounts that are CUR or PAID SATIS |
| Status Date w/in 4 months (*2) | Requires 1 or more accounts be updated within the last 4 months |
Criteria Level E
| Public Records | None |
| 30 Days Late | Allows all 30 day DEL |
| 60+ Days Late | Allows EITHER: 30 Days Late stated above OR Allows two: MUST HAVE HAPPENED LONGER THAN 12 MONTHS AGO: 'CUR WAS 60', '30 WAS 60', or 'DELINQ 60' |
| Non-medical Collection Tradelines | Allowed |
| Inquiries w/in 6 months (*1) | Allows up to 5 inquiries |
| Generation code - jr,sr, etc. | None allowed |
| Months on File (*2) | Requires 1 years of history |
| Number of Current/Paid Satisfactorily Tradelines, Status code 11, 12, (*2) | Requires 2 or more accounts that are CUR or PAID SATIS |
| Status Date w/in 4 months (*2) | Requires 1 or more accounts be updated within the last 4 months |
Criteria Level F
| Public Records | Allows PAID/RELEASED Judgements/Liens older than 24 months |
| 30 Days Late | Allows all 30 day DEL |
| 60+ Days Late | Allows all; 'CUR WAS 60', PD WAS 60', OR 'DEL 60' |
| Non-medical Collection Tradelines | Allowed |
| Inquiries w/in 6 months (*1) | Allows up to 7 inquiries |
| Generation code - jr,sr, etc. | None allowed |
| Months on File (*2) | Requires 6 months of history |
| Number of Current/Paid Satisfactorily Tradelines, Status code 11, 12, (*2) | Requires 1 or more accounts that are CUR or PAID SATIS |
| Status Date w/in 4 months (*2) | Requires 1 or more accounts be updated within the last 4 months |
Criteria Level G
| Public Records | Allows PAID/RELEASED Judgements/Liens older than 24 months |
| 30 Days Late | Allows all 30 day DEL |
| 60+ Days Late | Allows all late payments including 'skipped cannot locate' |
| Non-medical Collection Tradelines | Allowed |
| Inquiries w/in 6 months (*1) | Allows for any |
| Generation code - jr,sr, etc. | None allowed |
| Months on File (*2) | No requirements |
| Number of Current/Paid Satisfactorily Tradelines, Status code 11, 12, (*2) | Requires 1+ with any status |
| Status Date w/in 4 months (*2) | Non required to be updated w/in 4 months |
| *1 All Auto type codes 00, 24 in the same months will count as only one inquiry. | |
| *2 Excludes Education accounts |
Contact Us
We're Here to Help
Contact our Support Center to receive assistance with your needs.
Customer Support
Monday - Friday from 7 a.m. to 7 p.m.
Phone hours are Central Time Zone
Technical Support
Monday - Friday from 7 a.m. to 8 p.m.
Saturday from 7 a.m. to 8 p.m.
Sunday from 7 a.m. to 7 p.m.
Phone hours are Central Time Zone
Email Support
- Solutions
- Advanced Analytics & Modeling
- Cloud Applications & Services
- Collections & Debt Recovery
- Customer Management
- Credit Decisioning
- Credit Profile Reports
- Data Reporting & Furnishing
- Data Sources
- Data Quality & Management
- Employer Services
- Fraud Management
- Identity Solutions
- Marketing Solutions
- Regulatory Compliance
- Risk Management