Improve the credit union member experience throughout their journey

To compete in today’s competitive, digital landscape, credit unions must provide members with easy, personalized experiences and earn their loyalty in a world full of options. Experian’s solutions employ advanced analytics and innovative technology to upgrade the credit union member experience by automating loan-decisioning and digital-lending processes.

We also support your community outreach and financial inclusion initiatives with data and solutions designed to tap into unbanked and underbanked markets.

Create strong, lasting relationships with members

Credit union employee working with clients

Improve the member experience

Provide members with what they need at the speed of now with solutions that provide convenient, digital experiences while remaining secure.

Man using on phone checking his credit union account

Personalize product offers

Leverage data and technology to provide customized offers and personalized experiences to members, ensuring their financial needs are met with precision and care.

Mother and daughter smiling at home

Promote financial wellness

Deliver financial education and a suite of tools to help members reach their financial goals with confidence, improve their credit score and develop strong financial habits.

Engage your members to grow your credit union

Engaged members are more likely to stay loyal, refer others and open new accounts

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Provide tools to promote financial wellness

Keep your members happy and financially healthy. Consumers who use financial wellness features like credit score tracking, credit monitoring and alerts spend 3X more time on platforms and open 2X more credit cards and 3X more savings accounts.

88%

of consumers say they think it’s important that financial services make life easier.

62%

of adults report worrying about their personal finances.

41%

of consumers say they’re “very” or “extremely” interested in improving their credit.

(Source: The Pursuit of Financial Wellness)

Insights to enhance credit union member engagement

E-book

The Pursuit of Financial Wellness

Build loyalty and drive engagement by investing in the financial well-being of your members.
Infographic

Navigating Financial Inclusion for Credit Unions

Experian can guide lenders through the twists and turns by leveraging our data, strategy and technology.
Blog post

Digital Identity: Finding the Balance Between Personalization and Security

Offer compliant, personalized experiences while making members feel recognized and safe. 
Infographic

Drive Engagement to Grow Revenue

Financial wellness and identity protection solutions can help engage and retain customers.

Ready to get started?

Increase credit union member engagement and enhance the credit union member experience.

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