Expertly manage portfolio risk and retention

Digital transformation, a hypercompetitive mortgage market and an unprecedented lending environment have created new expectations for mortgage servicing teams, and efficiency is key. Mortgage servicers need to have the right loan portfolio analytics, risk and retention strategies in place to out-pace the competition.

We have the most comprehensive view of borrower behavior in the industry and enable servicers to build a well-rounded strategy to better anticipate borrowers’ needs, prioritize strategies and accurately measure portfolio performance. Holistically looking at consumer, credit and property data empowers servicing teams to actionably reduce risk and strengthen operational efficiency.

Drive your portfolio forward

Mortgage loan servicing solutions that provide actionable intelligence needed to reduce risk, enhance retention and recapture and compare portfolio performance against peers.

Gain deeper portfolio insights

Achieve an expanded view of portfolio health, performance and benchmarking by leveraging differentiated data and predictive tools.

Increase portfolio retention

Strengthen borrower loyalty by identifying hidden growth opportunities to expand the relationship and increase share of wallet.

Improve default management

Proactively engage distressed borrowers before it’s too late by identifying key leading indicators of risk.

Optimize borrower engagement

Reach customers with precision by ensuring you always have the most recent contact information, and you’re reaching customers with the right message at the right time.

Accelerate your mortgage evolution with our mortgage servicing solutions.

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Why Experian Mortgage?

  • We provide flexible options delivered your way, whether your team prefers to DIY or outsource, we have you covered. 
  • We take pride in listening to our customers so we can design solutions that align with your business objectives and priorities.
  • Our high-touch approach to service and support will ensure your needs, and the needs of your customers, are being met.

Insights

Report

A detailed look at consumers in mortgage forbearance

Analysis around the state of mortgage forbearance and how lenders and servicers can use these insights.

Blog post

Three ways to segment your mortgage portfolio to maximize performance

Keeping a pulse on your portfolio, as well as the market, is key to maximizing performance.
Blog post

Getting ahead with a proactive mortgage outreach and engagement strategy

Find qualified prospects early in the homebuying journey and focus outreach on those likely to convert.
Product sheet

Mortgage Insights Dashboard for Servicing

Enhance risk and retention strategies through a comprehensive view of portfolio performance.

Learn more about our modern mortgage servicing solutions

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