Improve energy and utility debt recovery with data-driven insights
Reduce losses, improve contact rates and ensure compliance with advanced analytics and predictive tools that optimize utility debt collection
Optimize utility debt collections
Are your strategies equipped to minimize delinquencies and optimize recovery rates?
At Experian®, we provide data, analytics and scoring solutions designed to transform the collections process for energy and utility providers. From identifying at-risk accounts early to tailoring customer engagement strategies, our solutions streamline every step of the journey, delivering impactful results.
With Experian, you can confidently reduce bad debt, optimize cash flow and enhance operational efficiency — all while maintaining meaningful customer relationships.
Advanced data analytics
Uncover patterns and behaviors that identify high-risk accounts, enabling precise prioritization of collections efforts.
Optimized contact strategies
Leverage data to engage customers at the right time and through the most effective channels, improving recovery rates.
Predictive debt recovery modeling
Focus resources on accounts with the greatest recovery potential to boost efficiency.
Risk and compliance management
Ensure your collections processes comply with regulatory standards while maintaining a customer-focused approach.
Take control of your debt recovery
Partner with Experian to enhance your utilities collection and debt recovery efforts with precision and efficiency
Business use case: Optimizing collections for an energy utility service provider
Challenge: A utility company struggled with identifying risk and improving collections. They needed better technology and strategies to enhance cash flow and streamline operations.
Solution: Experian’s PowerCurve® Collections helped the utility implement advanced analytics, improving risk identification and decision-making. This led to a more efficient, compliant and effective collections process.
- Increased cash flow
- Enhanced risk management
- Efficient, technology driven collections process
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