Welcome to the Experian Thought Leadership Hub

The latest Experian Commercial Pulse Report highlights a remarkable rebound for the Leisure & Hospitality sector:

✈️ TSA screened 903M+ passengers in 2024—a 6.5% increase over pre-pandemic levels.

🏨 Hotel occupancy rates are recovering, though still below pre-pandemic levels, as corporate travel remains reduced.

📊 Credit risk scores across subsectors are steadily improving, reflecting stabilizing financial health.

These trends showcase the sector’s resilience, supported by lower travel inflation and strong consumer demand despite economic pressures.

Credit managers, are you leveraging these insights to adjust your strategies?

Check out the full report to see how these trends could impact your strategy!

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View our infographic to discover how you can increase revenue and empower your customers to stay informed, avoid delinquencies, and improve their financial well-being.

Here’s a sneak peek of what you’ll find:

• Market trends: Gain insight into the current interest rate environment and its effects.
• Consumer expectations: Learn how to meet rising demands for proactive financial support.
• Financial wellness and identity protection: Discover how credit monitoring and alerts can reduce fraud and help consumers manage their credit more effectively.

The economy is heading into the new year on solid footing and the credit environment is showing early signs of stabilizing after two years of rising delinquency, tighter lending standards, and slowing credit growth. In the Q4 Lending Conditions Chartbook, Chief Economist Joseph Mayans breaks down key economic trends and dives deep into the latest developments in credit conditions across products and regions. 

The 2025 Fraud Defense Playbook gives you practical strategies to stay ahead of coming fraud trends and tactics, including:

• How to improve identity theft detection, even as identity theft is surging to the #1 fraud type, supercharged by GenAI tools that enable fraudsters to exploit stolen data at scale
• Tactics to stop APP fraud, which rose to the #2 fraud type in 2024, breaking into the top 3 for the first time (and signaling the pace of fraud to come)
• New ways to stop next-gen bots, which accounted for 43% of bot attacks last year, bypassing outdated defenses by using GenAI to nearly seamlessly mimic human-digital interactions

Explore state-level and industry level data that banks, credit unions and fintechs can leverage to track the downturn and be correctly positioned for the recovery in this monthly report.

As a service provider, you may be facing an uptick in delinquencies, making it crucial to optimize your debt collection strategies.

We’ve created a comprehensive free e-book, designed to show how you can bundle our innovative solutions for smarter, more efficient debt collection.

In this e-book, you’ll discover how to:

• Segment and prioritize: Identify high-yield accounts to accurately focus your collection efforts.
  
• Contact the right way: Maximize recovery by reaching debtors on their preferred communication channels.
  
• Streamline your operations: Use automated workflows to drive efficiency and improve results.

Fraud professionals are looking to behavioral analytics as the best defense against advanced fraud attacks. But exploring the various kinds of behavior tracking, the variety of pros and cons of different providers and ensuring a valuable test use case can be overwhelming.

This guide will help you evaluate every kind of behavioral analytics solution and incorporate best practices for an effective search and potential implementation.

It covers everything you need to know about behavior for fraud, including:

• Use cases that behavioral analytics can help solve and how to approach each in a strategic manner
• The benefits and potential downsides to a behavioral implementation, and how to prepare
• Value calculators to evaluate the short- and the long-term impact of  behavioral analytics 

As published on the Business Information blog, Experian's latest Commercial Pulse Report highlights how risk profiles vary significantly by industry and business age.

🔹 New businesses in sectors like Construction and Food Services face higher delinquency rates, signaling elevated credit risks.
🔹 Meanwhile, industries like Retail and Healthcare maintain stable performance, regardless of business maturity—offering balanced opportunities for lenders.

Understanding these dynamics is critical for tailoring lending strategies, mitigating risk, and supporting business growth across industries.

Check out the full report to see how these trends could impact your strategy!

Subscribe to Commercial Pulse Report

Financial institutions need to understand how well a score predicts behavior, such as payment delinquency or bankruptcy, to make more confident lending decisions. By conducting score validations regularly, organizations can ensure they're using the latest data to optimize their lending strategies.

The results of these score validations can be affected by:

• A dynamic economic environment
• Changes in regulation
• Scorecard degradation

Download this infographic to learn more about the importance of regular score validations and how it can have a significant impact on your business.